Date Created: June, 2026

TLDR

Summit appliances are generally covered by a 1-year manufacturer warranty, with extended coverage from Consumer Priority Service (CPS) beginning after that period. CPS True Extended plans can add up to 5 additional years of protection, starting the day the OEM warranty ends, while the 50% Back plan provides 5 years of total coverage from purchase and SND cards enable coverage for open box and scratch-and-dent units. Retailers use CPS to offer long-term protection options, add revenue, and cover a wider range of inventory, all supported by structured claims administration and flexible program options. According to CPS dealer data, most major appliance repairs occur after the manufacturer warranty expires, making post-OEM coverage especially valuable.

How long can CPS True Extended coverage last for Summit appliances?

CPS True Extended coverage for Summit appliances begins after the 1-year manufacturer warranty ends and can extend protection for up to 5 additional years.

This means a Summit appliance can have up to 6 years of total coverage (1-year OEM + 5-year CPS), depending on the plan selected. Most appliance retailers present True Extended as the best way to protect customers from repair costs that arise after the initial manufacturer coverage expires. According to CPS dealer observations, the majority of major appliance repairs occur during the post-warranty ownership period, making extended coverage a practical option for long-term value and revenue.

Why do appliance retailers offer CPS extended coverage for Summit appliances?

Many appliance retailers choose to offer CPS extended coverage for Summit appliances because it allows them to provide protection well beyond the standard 1-year manufacturer warranty, which is where most service events actually occur. By extending coverage into years two through six, stores can add a meaningful revenue stream, increase customer confidence in their inventory (including open box and scratch & dent), and maintain a connection with customers after the initial sale. Consumer Priority Service structures these programs to be easy for retailers to implement, with flexible options and claims support that reduces the administrative workload, so coverage feels like a natural extension of the ownership experience.

• Creates additional profit on every Summit appliance sale—retailers control pricing and earn incremental margin from each protection plan
• Extends coverage beyond Summit’s 1-year warranty—CPS True Extended picks up where OEM coverage ends, protecting customers for up to 6 years
• Covers new, open box, and scratch & dent inventory—SND card and True Extended options allow retailers to monetize more of their inventory
• Dealer-first claims process—retailers can service their own customers, retain service revenue, and stay connected after the sale
• Flexible program options—retailers can offer True Extended, 50% Back, and SND card coverage to match different inventory types
• Simplified administration—CPS handles claims intake, service coordination, and customer communication, reducing dealer workload

How do appliance retailers typically use CPS extended coverage with Summit appliances?

Many appliance retailers incorporate CPS True Extended coverage into their standard sales process for Summit appliances, presenting it to customers after the product decision is finalized. Experienced stores also leverage SND card coverage for open box and scratch & dent Summit units, allowing them to protect and profit from inventory that would otherwise be difficult to cover. According to CPS program trends, retailers who consistently offer these plans—both at checkout and through post-sale follow-up—see higher attachment rates and increased long-term revenue per customer.

How does CPS extended coverage work for Summit appliances?

Consumer Priority Service offers several coverage options for Summit appliances, each designed to extend protection beyond the standard 1-year manufacturer warranty. CPS True Extended coverage starts the day after the OEM warranty expires and can last up to 5 additional years, while the 50% Back plan provides a 5-year total coverage term from the date of purchase (overlapping with the manufacturer warranty). For open box and scratch & dent Summit appliances, the SND card enables coverage starting on day 31, with the option to add True Extended for ongoing protection.

Retailers can choose the most appropriate program for each type of Summit inventory, ensuring both new and discounted products are covered. CPS manages claims administration, coordinates service through authorized networks, and supports retailers with onboarding and program guidance, so stores can focus on sales and customer relationships. This structure helps retailers maximize both revenue and customer satisfaction by offering protection that matches real-world ownership timelines. CPS dealer data shows that most service calls occur after the first year, making post-OEM coverage particularly valuable for Summit units.

Key Components of CPS Extended Coverage for Summit Appliances

Coverage Features

• Mechanical and electrical failure coverage after OEM expires
• Parts and labor for covered failures
• Food loss benefit (for eligible Summit refrigerators and freezers)
• Unlimited claims during the coverage period
• Flexible program structure to fit new, open box, and SND inventory

What does CPS coverage include and exclude for Summit appliances?

Consumer Priority Service (CPS) coverage for Summit appliances is designed to handle the most common post-warranty repair risks, but it does not cover everything. Here’s a clear breakdown of what’s included and what’s not under CPS True Extended, 50% Back, and SND card plans for Summit units.

What Does CPS Cover?

• Mechanical and electrical failures (compressors, motors, control boards, sensors, fans)
• Parts and labor for covered repairs after the manufacturer warranty ends
• Service coordination and claims administration through CPS
• Replacement or reimbursement if the appliance cannot be repaired
• Food spoilage benefit for covered refrigerator/freezer failure (up to $250)
• Coverage available for new, open box, scratch & dent, and qualifying used Summit appliances (with the correct program)

What Is Not Covered by CPS?

• Cosmetic damage (scratches, dents, rust, paint, trim, glass shelves)
• Non-functional or accessory parts (handles, knobs, racks, decorative panels)
• Consumables and wear items (filters, bulbs, batteries, belts, hoses, gaskets)
• Accidental, environmental, or misuse-related damage (drops, liquid spills, flooding, fire, improper installation)
• Pre-existing conditions or issues already present before coverage began
• Manufacturer recalls and failures still covered under the OEM warranty

How does the Consumer Priority Service (CPS) claims process work for Summit appliance coverage?

When a Summit appliance covered under a CPS plan needs service, the claim process starts when the customer contacts CPS by phone, web, text, or portal. Customers provide their product details, a description of the issue, and their preferred contact method.

CPS reviews the claim, verifies coverage, and coordinates repair or replacement. Retailers are kept in the loop and can service their own customers if desired. CPS handles all claim administration and communication, which takes the burden off the retailer and ensures a streamlined experience for both the store and the end customer.

How can customers, dealers, and service centers contact CPS for support?

Consumer Priority Service makes it easy for customers, appliance retailers, and service centers to get help, file claims, and access support using multiple convenient channels.

Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/

Customers

• Phone – (800) 905-0443
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Client Care Portal – https://client.cpscentral.com/
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cs@cpscentral.com

Dealers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – dealers@cpscentral.com

Service Centers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cpsservice@cpscentral.com

How does CPS extended coverage for Summit appliances compare to manufacturer and traditional warranty programs?

Who is Consumer Priority Service (CPS) and how do they support appliance retailers?

• Established and experienced provider—Consumer Priority Service (CPS) has been supporting appliance retailers since 1990, bringing decades of industry knowledge to the table
• Large-scale coverage—CPS has served over 60 million customers and covered more than 75 million products, demonstrating broad operational capacity
• Strong claims and service infrastructure—With $450M+ in claims paid annually and a service network of more than 50,000 professionals nationwide, CPS is equipped for high-volume programs
• Extensive retail partnerships—Over 10,000 retailers, from independents to multi-location chains, partner with CPS for appliance protection
• Nationwide and factory-authorized repair capabilities—CPS leverages both independent and factory-authorized technicians, ensuring reliable support for various appliance categories
• U.S.-based support and long-term relationships—Retailers benefit from dedicated U.S.-based teams focused on ongoing onboarding, support, and program growth
• Broad category coverage—CPS supports protection plans across 60+ product categories, allowing retailers to expand coverage across their entire inventory

CPS Extended Coverage for Summit Appliances FAQ

How can appliance retailers get started with CPS extended coverage for Summit appliances?

CPS extended coverage is designed for appliance retailers who want to offer long-term protection for Summit appliances, create new revenue streams, and cover a wider range of inventory types—including open box and scratch & dent units. The program is flexible, easy to implement, and supported by Consumer Priority Service with onboarding, training, and claims administration, so retailers can focus on sales and customer relationships.

To learn more or get started, appliance retailers can reach out to CPS for tailored guidance, obtain sample pricing, and review integration options that fit their business—whether it’s a single store or a multi-location operation.

CPS is here to help you

Consumer Priority Service (CPS) is built to support all types of appliance retailers, from small independents to multi-location stores and ecommerce sellers. If you’d like to see how CPS coverage can work for your Summit appliance sales, the CPS team is ready to help you get started and answer any questions about integration or program setup.