Date Created: June, 2026

TLDR

Bertazzoni appliances come with a standard 2-year manufacturer warranty, which covers defects and workmanship from the purchase date. Consumer Priority Service (CPS) True Extended coverage starts after the OEM warranty expires and can add up to 5 more years, creating a maximum of 7 years total protection for most Bertazzoni products. CPS also provides 50% Back coverage (5 years from purchase) and SND card programs for open box, scratch-and-dent, or used appliances. Retailers use CPS because it extends coverage beyond what Bertazzoni provides, creates new revenue streams, and supports eligible inventory that traditional plans often miss.

How long can CPS coverage actually last for Bertazzoni appliances?

CPS True Extended can provide up to 5 additional years of protection after Bertazzoni’s 2-year warranty, resulting in up to 7 years of total coverage from the original purchase date.

For most Bertazzoni appliances, the manufacturer covers years 1 and 2. CPS True Extended begins in year 3 and can extend through year 7, depending on the plan selected. Unlike generic 5-year extended warranties that overlap and end at year 5, CPS True Extended maximizes total ownership protection. CPS also offers SND card coverage for open box, scratch-and-dent, or used Bertazzoni products (1 year) and the 50% Back plan (5 years from purchase with a refund if unused). CPS dealer observations show that longer coverage periods help retailers increase attachment rates and revenue per customer, especially for premium brands like Bertazzoni.

Why do appliance retailers offer CPS extended coverage for Bertazzoni appliances?

Appliance retailers offer CPS extended coverage for Bertazzoni appliances because it increases revenue, fills the gap after the 2-year manufacturer warranty, and allows them to protect a wider range of inventory—including new, open-box, and scratch-and-dent models. CPS programs are structured to start when manufacturer coverage ends, which means retailers can offer up to 7 years of total protection for most Bertazzoni products. This not only appeals to customers who want long-term peace of mind but also helps stores improve average order value and capture more profit per transaction. Retailers also value that CPS manages claims administration, offers flexible eligibility, and supports in-house or networked service for covered repairs.

• Additional profit per sale—CPS coverage generates new revenue on every eligible Bertazzoni appliance
• Ability to offer up to 7 years of protection—coverage begins after the 2-year OEM warranty, giving customers longer support
• Flexible inventory eligibility—CPS covers new, open-box, scratch-and-dent, and used Bertazzoni products under the right program
• Dealer-first service model—retailers can service their own claims and retain service revenue when eligible
• Simplified claims administration—CPS handles intake, coordination, and customer support, reducing dealer workload
• Proven increase in attachment rates—longer coverage periods and flexible programs drive higher warranty penetration, according to CPS dealer observations

How do appliance retailers typically incorporate CPS extended coverage into their Bertazzoni protection plan offerings?

Many appliance retailers incorporate CPS extended coverage by presenting it as an upgrade for Bertazzoni buyers once the product decision is made, emphasizing the value of protection after the 2-year manufacturer warranty. Experienced retailers often bundle True Extended options with premium Bertazzoni models, offer the 50% Back plan for customers who want upfront value, and use SND card coverage to monetize open box or scratch-and-dent inventory. CPS dealer data shows that stores using structured warranty presentations and offering flexible term lengths consistently achieve higher attachment rates with Bertazzoni shoppers compared to retailers using generic extended warranties.

How does CPS extended coverage for Bertazzoni appliances actually work?

Consumer Priority Service (CPS) extended coverage for Bertazzoni appliances is designed to begin after the 2-year manufacturer warranty ends, allowing retailers to offer protection plans that extend coverage through year 7 of ownership. Retailers can select the CPS True Extended plan for new appliances, the 50% Back plan for customers who want a refund if unused, or the SND card program for open box and scratch-and-dent Bertazzoni products. CPS manages claims, service coordination, and customer support, allowing dealers to stay involved in service when eligible and to retain service revenue. Coverage is flexible—plans can be applied to new, open-box, or qualifying used appliances, which helps retailers increase revenue and protect a wider range of inventory. CPS also provides onboarding, staff training, and ongoing account support to help dealers maximize attachment rates and customer satisfaction.

CPS Bertazzoni Coverage Structure

Key Workflow Steps

• Retailer presents CPS coverage after the product decision
• Customer selects desired term (True Extended, 50% Back, or SND)
• CPS manages claims, service, and customer support
• Retailer can retain service revenue when eligible (dealer-first servicing model)
• Retailers track warranty performance and claims through the CPS dealer portal

Benchmark Insight

• CPS dealer data shows that offering longer coverage terms and flexible inventory eligibility for premium brands like Bertazzoni results in 20%-45% higher attachment rates compared to generic 5-year warranty programs.

What is included and excluded in CPS extended coverage for Bertazzoni appliances?

CPS coverage for Bertazzoni appliances is structured to cover real mechanical and electrical failures after the manufacturer warranty ends, but some limitations apply.

What Does CPS Cover?

• Mechanical failures such as compressors, motors, pumps, and control boards
• Electrical failures, including main boards, electronic sensors, and wiring
• Functional parts that are required for the appliance to operate
• Parts and labor for covered repairs after the 2-year OEM warranty
• Service coordination and claims administration by CPS
• Replacement or monetary settlement if repair is not feasible

What Is Not Covered by CPS?

• Cosmetic damage (scratches, dents, chips, rust stains, or appearance issues)
• Non-functional or accessory parts (handles, knobs, shelves, trim, decorative panels)
• Consumable items (filters, light bulbs, batteries, belts, gaskets)
• Accidental, environmental, or misuse-related damage (drops, floods, fires, improper use)
• Pre-existing issues or failures that occurred during the OEM warranty period

How does the CPS claims process work for Bertazzoni appliance coverage?

A claim is triggered when a customer experiences a mechanical or electrical failure that is covered under their CPS plan for a Bertazzoni appliance. Customers can file a claim with CPS by phone, web portal, chat, text, Facebook, or email—making it easy to get support quickly.

Once the claim is filed, Consumer Priority Service reviews coverage eligibility, coordinates the repair with a qualified technician or dealer, and manages all customer communication throughout the process. Retailers benefit from less administrative workload, and can also retain service revenue if they service their own products, while CPS ensures the claim is resolved efficiently and transparently.

How can customers, dealers, and service centers contact CPS for support?

Consumer Priority Service makes it easy for everyone—customers, appliance retailers, and service centers—to get the support they need with multiple contact options available for claims, coverage, and general questions.

Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/

Customers

• Phone – (800) 905-0443
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Client Care Portal – https://client.cpscentral.com/
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cs@cpscentral.com

Dealers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – dealers@cpscentral.com

Service Centers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cpsservice@cpscentral.com

How does CPS extended coverage for Bertazzoni compare to manufacturer warranties and traditional extended protection plans?

Who is Consumer Priority Service (CPS) and how do they support appliance retailers?

• Established and experienced provider—Consumer Priority Service (CPS) has been operating since 1990, giving appliance retailers a proven, stable partner for extended coverage
• Large-scale coverage—CPS has served over 60 million customers and covered more than 75 million products, reflecting broad industry trust
• Robust claims and service infrastructure—CPS pays over $450 million in claims annually and supports a network of 50,000+ servicers nationwide
• Extensive retail partnerships—CPS works with more than 10,000 appliance retailers, from independents to large regional and national chains
• Nationwide and factory-authorized service—CPS offers both independent and factory-authorized repair capabilities, supporting reliable service and customer satisfaction
• Dedicated U.S.-based support—CPS provides account management, onboarding, and customer support through U.S.-based teams
• Flexible category coverage—CPS covers 60+ product categories, helping retailers protect a wider range of appliances, electronics, and specialty products

CPS Bertazzoni Coverage FAQ

How can appliance retailers get started with CPS extended coverage for Bertazzoni appliances?

CPS extended coverage for Bertazzoni appliances gives retailers a way to provide protection that starts after the manufacturer warranty, supports a wider range of inventory, and increases profit per sale. The program is designed for appliance stores, ecommerce dealers, and regional retailers who want flexible term options, simple claims administration, and the ability to support new, open-box, or scratch-and-dent Bertazzoni models.

Retailers can get started with onboarding support, tailored program setup, and dedicated account management from CPS. Whether you’re selling one brand or many, CPS offers the tools and flexibility to fit your business and maximize protection plan revenue.

CPS is here to help you

Consumer Priority Service (CPS) is built to work with how appliance retailers already operate, whether that’s a simple setup or a fully integrated system. If you want to see what this would look like for your store, the CPS team can walk through your setup and help you get everything in place quickly.