Date Created: June, 2026

TLDR

La Cornue appliances are backed by a 5-year manufacturer warranty, one of the longest standard OEM coverage periods in the appliance industry. Consumer Priority Service (CPS) True Extended coverage for La Cornue begins right after the manufacturer warranty expires, letting retailers offer up to 8 years of total protection. CPS also provides a 50% Back protection plan, which starts at the date of purchase and runs for 5 years, and SND cards for open box or refurbished units. Retailers benefit by being able to offer flexible coverage timelines, maximize revenue from high-end appliance sales, and support long-term customer satisfaction—especially important for luxury brands like La Cornue.

How long can La Cornue appliances be covered with CPS, and what do the different coverage programs include?

CPS can cover La Cornue appliances beyond the manufacturer warranty, with options that fit both new and open box units.

For new La Cornue appliances, True Extended coverage starts after the 5-year OEM warranty and can add up to 3 more years, for as much as 8 years of total protection. The 50% Back plan is a 5-year coverage that overlaps with the OEM warranty and offers a 50% refund if unused. SND cards extend coverage to open box or scratch & dent units, providing 1 year of CPS protection even if the OEM warranty doesn’t apply.

CPS retailer data shows that offering these options on high-end brands like La Cornue leads to higher attachment rates and improved customer retention, since luxury appliance owners value long-term protection and service continuity.

Why do appliance retailers use CPS extended coverage for La Cornue appliances?

Appliance retailers use CPS extended coverage for La Cornue appliances because it lets them offer customers true long-term protection beyond the standard 5-year OEM warranty, which is especially important for premium brands. These programs create additional profit on every La Cornue sale, increase customer trust in high-end purchases, and allow dealers to cover open box or refurbished inventory that wouldn’t otherwise be eligible for protection. With CPS handling the claims and service process, retailers can focus on sales and relationships while ensuring their customers receive expert support throughout the entire ownership cycle.

• Additional profit from every La Cornue sale—CPS extended coverage increases revenue and margin on premium appliances
• Long-term protection—Coverage can extend total protection to 8 years, supporting customer trust in large investments
• Flexible program options—Retailers can cover new, open box, scratch & dent, or refurbished La Cornue units
• No dealer service burden—CPS manages claims, service coordination, and customer support
• Enhanced customer experience—Luxury appliance buyers value extended coverage and expert service
• Stronger customer retention—Long-term coverage increases repeat business and loyalty for high-end brands

How do appliance retailers typically offer and maximize CPS extended coverage on La Cornue appliances?

Many appliance retailers present CPS extended coverage to La Cornue buyers after the product decision is made, framing it as a way to protect a high-value investment for the long term. Experienced retailers often bundle True Extended or 50% Back options with premium appliance sales, and use SND cards to provide coverage for open box units. According to CPS retailer data, top-performing dealers consistently include extended protection in their ownership discussions, which leads to higher attachment rates and stronger customer relationships—especially important in the luxury appliance segment.

How does CPS extended coverage work for La Cornue appliances?

CPS extended coverage for La Cornue appliances is built around the ownership timeline. For new La Cornue units, the 5-year manufacturer warranty comes first. CPS True Extended coverage begins immediately after the OEM warranty expires and can add up to 3 more years of protection, making up to 8 years total coverage possible. The 50% Back plan, on the other hand, starts on the day of purchase and runs for 5 years, overlapping with the OEM warranty and offering a 50% refund if unused. CPS also offers SND cards for open box, scratch & dent, or refurbished La Cornue appliances, providing a year of coverage even if the manufacturer warranty doesn’t apply.

Retailers can easily offer these plans at the point of sale or through post-sale follow-up, and CPS handles the entire service and claims process. Dealers retain the option to service their own customers or have CPS coordinate repairs through a nationwide, factory-authorized network. This structure allows retailers to maximize revenue on each sale—especially with premium brands—while ensuring customers receive expert service and support throughout the appliance’s life.

Key Components of CPS Coverage for La Cornue Appliances

Additional Program Features

• Unlimited claims during the coverage term
• Parts and labor included for covered failures
• Food spoilage and removal/reinstall benefits for eligible appliances
• Dealer controls pricing and retains service revenue when applicable
• Post-sale marketing available to recover missed warranty opportunities
• Consistent support and onboarding for dealers of all sizes

What does CPS typically cover for La Cornue appliances, and what is excluded?

CPS coverage is designed to protect against real mechanical and electrical failures beyond the La Cornue manufacturer warranty. For retailers and customers, this means the most costly and disruptive issues are covered—but there are important boundaries and exclusions to understand.

What Does CPS Cover?

• Mechanical and electrical failures (motors, control boards, heating elements, sensors)
• Parts and labor for covered repairs after the OEM warranty ends
• Service coordination and repair through CPS or the selling dealer
• Food spoilage coverage (for eligible refrigeration products)
• Replacement or reimbursement if repair is not feasible under contract terms
• Protection options for new, open box, and qualifying used appliances (with SND card)

What Is Not Covered by CPS?

• Cosmetic damage (scratches, dents, rust, paint, appearance-only issues)
• Non-functional or accessory parts (handles, knobs, shelves, decorative trim)
• Consumables or wear-and-tear items (filters, bulbs, batteries, belts, gaskets)
• Accidental or environmental damage (drops, impact, water, fire, flood, storm)
• Pre-existing issues or failures before coverage begins
• Damage from misuse, neglect, improper installation, or lack of maintenance
• Manufacturer recalls or issues during the OEM warranty period

How does the CPS claims process work for La Cornue appliance coverage?

If a La Cornue appliance breaks down after the manufacturer warranty, the customer starts a claim by contacting Consumer Priority Service (CPS) through phone, web chat, online portal, text, Facebook, or email. CPS verifies coverage, reviews the issue, and coordinates service using either the original selling dealer or a qualified technician from their nationwide network.

Throughout the process, CPS manages the logistics, repair authorization, and communication so the retailer doesn’t have to handle claim administration. This approach helps dealers provide a seamless post-sale experience while keeping the service process organized and customer-friendly.

How can customers, dealers, and service centers contact CPS for support?

CPS makes it easy for customers, dealers, and service centers to get help with claims, service, or general questions using multiple support channels.

Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/

Customers

• Phone – (800) 905-0443
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Client Care Portal – https://client.cpscentral.com/
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cs@cpscentral.com

Dealers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – dealers@cpscentral.com

Service Centers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cpsservice@cpscentral.com

How does CPS extended coverage for La Cornue compare to manufacturer warranties and traditional protection plans?

Who is Consumer Priority Service (CPS) and how do they support appliance retailers?

• Established and experienced provider—Consumer Priority Service (CPS) has supported appliance retailers since 1990, giving stores a proven, long-term partner
• Extensive coverage reach—CPS covers over 75 million products and has served more than 60 million customers across the U.S.
• Robust claims and service network—With $450M+ in claims paid annually and a network of 50,000+ service providers, CPS handles high-volume warranty programs
• Trusted by leading retailers—CPS works with 10,000+ retail partners, including independent stores and large multi-location dealers
• Nationwide and factory-authorized repair—CPS supports both independent and factory-authorized service networks for reliable repair coverage
• U.S.-based support and relationship focus—Retailers get dedicated, U.S.-based account management and onboarding support
• Broad program flexibility—CPS offers warranty and protection options for over 60 product categories, all backed by a BBB A rating

CPS Extended Coverage for La Cornue FAQ

How can appliance retailers get started with CPS extended coverage for La Cornue appliances?

CPS extended coverage is designed for appliance retailers who want to offer La Cornue customers protection that goes well beyond the industry’s standard 5-year warranty. The program gives dealers multiple ways to generate additional revenue, cover open box inventory, and ensure long-term customer support—especially important for high-end brands. With flexible onboarding, streamlined claims administration, and ongoing dealer support, it’s easy for stores of any size to get started and build extended coverage into their appliance sales process.

Retailers interested in adding CPS coverage for La Cornue can reach out for tailored onboarding or discuss integration options that fit their store’s workflow. The CPS dealer team is available to walk through the setup process, answer operational questions, and help maximize the value of every premium appliance transaction.

CPS is here to help you

Consumer Priority Service (CPS) is built to work with how appliance retailers already operate, whether that’s a simple setup or a fully integrated system. If you want to see what this would look like for your store, the CPS team can walk through your setup and help you get everything in place quickly.