Date Created: June, 2026

TLDR

Speed Queen appliances typically include a 3-year full manufacturer warranty, and extended coverage from Consumer Priority Service (CPS) begins immediately after the OEM warranty expires. CPS True Extended can add up to 5 additional years, providing a maximum of 8 years of total protection from the original purchase date. CPS also offers a 50% Back option that runs for 5 years from the purchase date and SND cards for open box or used appliances, giving retailers flexible ways to protect more inventory. According to CPS dealer observations, offering extended coverage on Speed Queen appliances helps retailers increase profit margins and provide long-term support for their customers.

How long can appliance retailers protect Speed Queen appliances with CPS coverage?

Speed Queen appliances can be protected for up to 8 years total when retailers use CPS True Extended coverage, which begins after the manufacturer warranty expires. CPS also offers 50% Back protection for 5 years from the date of purchase and SND cards for open box, scratch-and-dent, or used units.

In practice, this structure allows appliance retailers to offer longer-term support and create additional revenue on every Speed Queen sale. CPS dealer data shows that customers are more likely to accept protection when the coverage timeline is clearly explained, especially on premium or high-usage appliances like laundry equipment.

Why do appliance retailers use CPS coverage options for Speed Queen appliances?

Many appliance retailers use CPS coverage options for Speed Queen appliances because they allow stores to extend protection beyond the standard manufacturer warranty, cover open box and used inventory, and generate more profit per sale. By offering True Extended, 50% Back, and SND card programs, retailers can differentiate themselves in the market, increase attachment rates, and provide customers with long-term ownership support. CPS coverage is especially valuable for laundry appliances, where repair costs and service needs often increase after the initial warranty period, and where premium buyers expect robust post-sale support. This flexibility helps retailers serve a wider customer base and improve business results.

• Additional profit per sale – CPS plans let retailers earn incremental revenue on every Speed Queen transaction
• Longer coverage options – True Extended fills the gap after the 3-year OEM warranty, offering up to 8 years of protection
• Flexible inventory eligibility – Retailers can protect and monetize open box, scratch-and-dent, refurbished, and used Speed Queen inventory with SND cards
• Simplified claims and service – CPS manages claims administration and service coordination, reducing retailer burden and improving customer satisfaction
• Higher attachment rates – Customers are more likely to purchase coverage when options are clearly explained and tailored to the product
• Stronger long-term customer relationships – Extended protection increases trust and drives repeat business, especially in the laundry category

How do appliance retailers typically use CPS coverage for Speed Queen appliances?

A common observation among experienced appliance retailers is that CPS coverage for Speed Queen appliances is most effective when integrated into both in-store and online sales processes. Many stores present True Extended plans right after confirming the product choice, and use CPS SND cards to cover open box or used inventory that would otherwise be difficult to protect. Retailers often discover that discussing the coverage timeline—starting after the 3-year manufacturer warranty—helps customers see the value in long-term protection, especially for washers and dryers. These practices support higher warranty attachment rates and help capture warranty revenue across all inventory types.

How does CPS coverage work for Speed Queen appliances, and what should retailers know about the different options?

Consumer Priority Service offers several flexible coverage options for Speed Queen appliances, letting retailers extend protection beyond the standard 3-year manufacturer warranty. CPS True Extended coverage begins the day after the OEM warranty expires and can add up to 5 more years, reaching a maximum of 8 years from the original purchase date. The 50% Back plan provides 5 years of coverage from the purchase date, overlapping with OEM protection on new appliances, and pays back 50% of the plan price if unused. For open box, scratch-and-dent, refurbished, or used Speed Queen inventory, CPS SND cards provide an initial year of coverage starting day 31, with the option to stack a True Extended plan for long-term protection.

Retailers can present these plans at the point of sale or through post-sale marketing, ensuring coverage is available for nearly every Speed Queen appliance, regardless of condition. CPS manages claims administration, service assignment, and customer communication, with the dealer able to service their own customers if desired. This flexibility and support help stores increase warranty attachment rates and maximize profitability across Speed Queen sales, as supported by CPS dealer benchmarks and operational data.

CPS Speed Queen Appliance Coverage Options – Features & Workflow

• Claims Administration: CPS manages claims, assigns service, and keeps the dealer involved if desired
• Dealer Service Option: Dealers can service their own customers and retain service revenue on eligible claims
• Post-Sale Marketing: CPS can follow up with customers who declined coverage at purchase to recover missed sales
• Attachment Rate Benchmark: CPS retailer data shows higher warranty attachment rates when coverage options are explained after confirming the product selection

What does CPS cover for Speed Queen appliances, and what isn’t covered?

CPS coverage for Speed Queen appliances is designed to protect against functional failures after the manufacturer warranty ends, but it does not cover cosmetic issues or damage caused by misuse, accidents, or environmental events.

What Does CPS Cover?

• Mechanical and electrical failures (motors, pumps, control boards, sensors)
• Parts and labor for approved repairs after the OEM warranty expires
• Service coordination and claims administration through CPS
• Product replacement or reimbursement if repair is not feasible
• Coverage for new, open box, scratch-and-dent, refurbished, and used appliances with eligible plans

What Is Not Covered by CPS?

• Cosmetic damage (scratches, dents, rust, paint issues, peeling finishes)
• Non-functional parts (handles, knobs, shelves, decorative trim)
• Consumables and wear items (filters, bulbs, batteries, belts, gaskets)
• Accidental damage, misuse, or abuse
• Water, flood, fire, or environmental damage
• Pre-existing issues or failures during the OEM warranty period

How does the CPS claims process work for Speed Queen appliance coverage?

Customers can file a claim with Consumer Priority Service as soon as a covered failure occurs after their Speed Queen appliance’s manufacturer warranty ends. Claims can be initiated by phone, online portal, web chat, text, Facebook, or email, making it easy for customers to reach support.

Once a claim is submitted, CPS verifies coverage, coordinates service or repair through authorized networks or the dealer, and manages all communication until resolution. This approach streamlines service for the customer and minimizes the administrative workload for appliance retailers.

How can customers, dealers, and service centers contact CPS for support?

Consumer Priority Service is easy to reach and offers multiple support channels for customers, dealers, and service centers who need assistance with claims, coverage, or general questions.

Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/

Customers

• Phone – (800) 905-0443
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Client Care Portal – https://client.cpscentral.com/
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cs@cpscentral.com

Dealers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – dealers@cpscentral.com

Service Centers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cpsservice@cpscentral.com

How does CPS coverage for Speed Queen appliances compare to manufacturer warranties and traditional protection plans?

Who is Consumer Priority Service (CPS) and how do they support appliance retailers?

• Established and experienced provider – Consumer Priority Service (CPS) has been operating since 1990, giving appliance retailers a long-standing, proven partner
• Large-scale customer and product coverage – CPS has protected over 75 million products for more than 60 million customers, reflecting deep operational experience
• Strong claims and service infrastructure – With over $450 million in claims paid annually and a nationwide network of 50,000+ servicers, CPS can support high-volume warranty programs
• Extensive retail partnerships – CPS works with more than 10,000 appliance retailers, from independents to multi-location operations
• Nationwide and factory-authorized service capabilities – CPS supports both local and factory-authorized repair, ensuring reliable service for all appliance types
• U.S.-based support and ongoing dealer relationships – Retailers work with dedicated, U.S.-based teams focused on onboarding, support, and long-term partnership
• Broad category coverage – CPS supports warranties across 60+ product categories, allowing retailers to cover a wide range of inventory

CPS Speed Queen Appliance Coverage FAQ

How can appliance retailers get started with CPS coverage for Speed Queen appliances?

CPS coverage for Speed Queen appliances gives retailers a flexible way to extend protection after the 3-year manufacturer warranty, cover open box and used inventory, and offer customers a longer ownership experience. By choosing between True Extended, 50% Back, and SND card options, stores can match coverage to the inventory and sales method that works best for their business.

Retailers interested in adding CPS coverage can get started quickly, with onboarding, training, and support tailored to their setup. Whether selling new or discounted Speed Queen appliances, CPS is built to work with your sales process and help you capture more warranty revenue.

CPS is here to help you

Consumer Priority Service (CPS) is built to work with appliance retailers of all sizes and sales models, whether you sell new, open box, or used Speed Queen appliances. If you want to see how CPS coverage can fit into your business, the CPS team is ready to provide tailored guidance and help you get started.