Alibaba Extended Warranty Protection Plan

Quality Coverage: With a CPS protection plan, you can rest easy knowing your item is covered for normal wear and tear, defects in workmanship and materials, and mechanical and electrical breakdowns.

Fast Repairs and Replacements: We'll quickly get you back up and running. Depending on the issue, we'll do our best to fix your item. If we can't, we'll replace it or reimburse you for it.

You are Covered: CPS covers mechanical and electrical malfunctions after the manufacturer warranty expires.

Alibaba Extended Warranty FAQ

Best Alibaba Extended Warranty

Yes. Your coverage will typically continue until your contract expires. Your coverage will end, however, if your appliance is replaced or the total cost of the repairs meets the maximum liability (the original price you paid for your appliance).

For our standard warranty, the contract and coverage kick in after the first year of the manufacturer’s warranty is over. For our DOP and commercial contracts, the contract begins the date you purchase your appliance, with the coverage beginning after the first year of the manufacturer’s warranty is over.

If the service center cannot repair your appliance, we will provide you with a check for the current market value of your appliance.

This warranty does not cover any kind of damage, the cost of labor for removal or reinstallation, the cost of labor for unstacking units, and regular maintenance issues.

Our standard appliance plan covers 100% of the parts and labor used in the repairs of your appliance. The warranty also covers all hardware failure and inner machinery failure. This warranty is applicable to dishwashers, washing machines, dryers, refrigerators, freezers, ice makers, trash compactors, ovens, ranges, cooktops, vent hoods, air conditioners, portable heaters, humidifiers, grills, and more.

Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.

After you file a claim, we will get in contact with a local authorized service center who will come to your house to repair your appliance.

You can file a claim by signing into your account on and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.

No, you cannot. If you are purchasing a major appliance for your commercial workspace, you will need to purchase our commercial plan.

Trusted by Millions of Customers Worldwide

Instant claims settlements! Lightning fast service and support powered by AI.

Products Covered



Ice Maker


Wall Oven




Washing Machine & Dryer

What’s Covered

Hardware Failure

Manufacturer Defects

In-Home Service

Factory-Authorized Repairs

Get 3 Months Free

See full Terms and Conditions for full Coverage and information and exclusive.