Protection plans with premium service built in.
CPS helps customers and retailers protect appliances, electronics, furniture, and more with factory-authorized service, nationwide coverage, and US-based customer support long after the sale.
Protection plans with premium service built in.
CPS helps customers and retailers protect appliances, electronics, furniture, and more with factory-authorized service, nationwide coverage, and US-based customer support long after the sale.
ALREADY HAVE A PLAN?
File a claim, manage your coverage, and get fast support from real US-based teams and factory-authorized service providers.
PROTECT YOUR PRODUCTS
Coverage for appliances, electronics, furniture, fitness equipment, outdoor products, and more – all supported by real customer service and nationwide repair networks.
FOR RETAILERS & PARTNERS
Offer premium protection plans backed by factory-authorized repair, nationwide service coverage, and a seamless post-sale customer experience.
Trusted by millions of customers worldwide
4.7/5 Avg 4636+ reviews
4.95/5 Avg 5152+ reviews
5/5 Avg 7985+ reviews
Protect Your Appliances, Electronics, and More
Protection plans tailored to the products you rely on, with options for accidental damage protection, in-home service, commercial-use coverage, and replacement plans.
3D Printers
Appliances
Baby Care
Bicycle & E-Bikes
Cameras
Commercial Appliances
Commercial Equipment
Content Creator Equipment
Desktop Computers
DJ Equipment
Drones
Earbuds
Electric Service Line
Electronics
EV Charging Stations
Exercise Equipment
Furniture
Gaming
Gas Line
Generators
Golf Carts
Grills & Outdoor Cooking
Headphones
Hearing Aids
Home Audio
Home Theater Seating
Home Warranty
Humanoid Robots
HVAC
Information Technology
Jewelry
Laptops
Lawn Mowers
Light Fixtures
Luxury Handbags
Marine Electronics
Massage Chairs
Mattresses & Adjustable Bases
Medical Equipment
Mobile Audio
Musical Equipment
Office Equipment
Outdoor Gear & Sporting Goods
Outdoor Power Equipment
Optics & Scopes
Personal Transport
Power Mobility Devices
Power Tools
Printers
Pro AV
Pro Video
Projectors
Projector Screens
Ride-On Toys
RV Equipment
Scratch & Dent Appliances
Security Cameras & Surveillance
Sewer Service Line
Smart Classroom Equipment
Smart Home Electronics
Smartphones
Smartwatches
Solar Panels
Sunglasses
Tablets
Televisions
Tire & Wheel
Vacuums
Vending Machines
Video Cameras
VR Equipment
Watches
Water Heaters
Water Service Line
3D Printers
Appliances
Baby Care
Bicycle & E-Bikes
Cameras
Commercial Appliances
Commercial Equipment
Content Creator Equipment
Desktop Computers
DJ Equipment
Drones
Earbuds
Electric Service Line
Electronics
EV Charging Stations
Exercise Equipment
Furniture
Gaming
Gas Line
Generators
Golf Carts
Grills & Outdoor Cooking
Headphones
Hearing Aids
Home Audio
Home Theater Seating
Home Warranty
Humanoid Robots
HVAC
Information Technology
Jewelry
Laptops
Lawn Mowers
Light Fixtures
Luxury Handbags
Marine Electronics
Massage Chairs
Mattresses & Adjustable Bases
Medical Equipment
Mobile Audio
Musical Equipment
Office Equipment
Outdoor Gear & Sporting Goods
Outdoor Power Equipment
Optics & Scopes
Personal Transport
Power Mobility Devices
Power Tools
Printers
Pro AV
Pro Video
Projectors
Projector Screens
Ride-On Toys
RV Equipment
Scratch & Dent Appliances
Security Cameras & Surveillance
Sewer Service Line
Smart Classroom Equipment
Smart Home Electronics
Smartphones
Smartwatches
Solar Panels
Sunglasses
Tablets
Televisions
Tire & Wheel
Vacuums
Vending Machines
Video Cameras
VR Equipment
Watches
Water Heaters
Water Service Line
Factory-authorized service customers can feel confident about.
CPS helps coordinate professional repair experiences through authorized service networks, qualified technicians, and trusted nationwide providers.
From appliances and electronics to specialty products and outdoor equipment, our goal is simple: help customers receive the level of service they expected when they purchased the product in the first place.
A simpler, more connected ownership experience.
CPS was built to help customers, retailers, and service providers stay connected throughout the life of a product. From online claim filing and nationwide repair coordination to real-time claim updates and factory-authorized service options, CPS helps make the post-sale experience easier for everyone involved.
Online claims and service coordination
Customers can file claims, track progress, and stay informed throughout the repair process..
Factory-authorized repair networks
Access trusted service providers and qualified technicians through nationwide repair coverage.
Real-time updates and customer support
Stay connected with dedicated support teams and clear communication from claim to resolution.
Connected support for everyone involved
CPS helps customers, retailers, service providers, and manufacturers stay aligned throughout the ownership journey.
When something breaks CPS shows up.
When something goes wrong, customers want fast answers, professional support, and a repair experience they can feel confident about.
CPS helps coordinate the entire process – from claim filing and service routing to repair updates and resolution – so customers can get back to enjoying their products as quickly as possible.
Real Journeys Speak for Themselves
The claim process with CPS Warranties was surprisingly easy. We filed everything online, got updates along the way, and a factory-authorized technician came directly to our home to repair our refrigerator. Consumer Priority Service made the entire experience smooth, professional, and much faster than we expected.
When our washer stopped working, CPS handled everything from start to finish. The claim was simple to submit, customer support was easy to reach, and the factory-authorized technician who came to our home knew exactly what he was doing. The repair was completed quickly and the whole process felt seamless.
The oven in our restaurant stopped heating properly during a busy week. Consumer Priority Service coordinated service right away and sent a factory-authorized technician who was familiar with our equipment. CPS kept us informed throughout the repair and helped get us back up and running faster than expected.
Our TV suddenly stopped working and CPS Warranties made the repair process incredibly easy. We filed a claim online, received updates throughout the process, and a factory-authorized technician came directly to our home. Everything was handled professionally and we were back up and running in no time.
I accidentally cracked my iPhone screen and Consumer Priority Service made the repair process effortless. They quickly approved the claim, emailed me a free shipping label, and kept me updated the entire time. The repair was completed fast and my phone was back in my hands sooner than I expected.
Everything You Need to Stay Covered
Expert guidance on product ownership, maintenance, repairs, protection plans, and what to expect when something goes wrong.
Product Protection included
POWERED BY
Factory-Authorized Repair
Nationwide Service Coverage
US-Based Customer Support
Extended Warranty Plans
Product Protection Plans
Appliance Protection
Electronics Protection
Easy Claims Experience
Qualified Technicians
Real-Time Claim Updates
Factory-Authorized Repair
Nationwide Service Coverage
US-Based Customer Support
Extended Warranty Plans
Product Protection Plans
Appliance Protection
Electronics Protection
Easy Claims Experience
Qualified Technicians
Real-Time Claim Updates
Frequently Asked Questions
Filing a claim with Consumer Priority Service (CPS) is simple. Customers can submit a protection plan claim online, contact customer support, or use their account portal. Once a claim is received, CPS reviews the request, determines eligibility, and coordinates repair service or next steps. Customers receive updates throughout the claims process so they always know what to expect.
Yes. Consumer Priority Service (CPS) works with factory-authorized and qualified repair providers whenever available. These technicians follow manufacturer standards and are experienced in servicing specific product categories. CPS uses a nationwide service network to connect customers with the right repair professionals.
Claim timelines can vary depending on the product, issue, parts availability, and service requirements. Consumer Priority Service (CPS) focuses on fast claim review, responsive support, and efficient repair coordination to help customers get back to using their products as quickly as possible.
After a claim is submitted, Consumer Priority Service (CPS) reviews the details and determines the next steps. This may include troubleshooting, scheduling a repair, coordinating with a technician, reviewing replacement options, or requesting additional information. CPS keeps customers informed throughout the process.
Consumer Priority Service (CPS) offers protection plans across more than 60 product categories. These include appliances, electronics, furniture, fitness equipment, outdoor products, tools, mobility devices, drones, commercial equipment, and marine electronics. Coverage options vary by product type and retailer program.
Customers can register a Consumer Priority Service (CPS) protection plan online in just a few minutes. Registration connects the plan to the covered product and helps make future claims and support requests faster and easier. Requirements may vary depending on the program.
Retailers choose Consumer Priority Service (CPS) because of nationwide repair coverage, access to factory-authorized service providers, US-based customer support, and flexible integration options. CPS protection plans are designed to improve the post-sale experience and support long-term customer satisfaction.
Yes. Consumer Priority Service (CPS) supports integrations with e-commerce platforms and retail systems through APIs, order feeds, batch processing, portal submissions, and custom workflows. These options make it easy for retailers to offer CPS protection plans as part of their sales process.
Consumer Priority Service (CPS) helps retailers improve the post-sale customer experience by providing access to protection plans, nationwide service coverage, factory-authorized repair options, and responsive customer support. CPS is a leading provider of protection plans, service contracts, and extended warranty programs, helping retailers and manufacturers deliver a better ownership experience after the sale. By managing the service experience, CPS allows retailers to focus on growing their business while helping customers stay protected.
Lean more about CPS’s award-winning Post Sale Warranty program here
Consumer Priority Service (CPS) works with service providers across the United States to support customers with product repairs and service requests. Qualified service centers can apply to join the CPS service network and may receive opportunities to service appliances, electronics, fitness equipment, mobility devices, commercial equipment, and other covered products. CPS reviews each application to ensure providers meet program requirements and customer service expectations.
Sign up to become an authorized CPS repair service provider here
Consumer Priority Service (CPS) combines protection plans with a robust service infrastructure designed to support customers throughout product ownership. CPS is a leading provider of protection plans, service contracts, and extended warranty programs, offering factory-authorized repair options, nationwide service coverage, and real US-based customer support. This approach helps create a seamless ownership experience long after the sale.
Get Your Free Quote
Tell us a little about yourself and a CPS specialist will follow up with the best plan for your products.
Deliver a premium ownership experience long after the sale.
Join more than 10,000 retailers who trust CPS with their protection plans and post-sale support.
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