Can I add appliance extended warranties directly to my Shopify or BigCommerce platform ecommerce store?

Date Created: June, 2026
TLDR
Yes – you can add appliance extended warranties directly to your Shopify or BigCommerce ecommerce store.
Both platforms support warranty upsell apps that connect coverage offers to eligible appliances at product and checkout. Consumer Priority Service (CPS) provides purpose-built integrations to automate this process without coding or workflow disruption. Most appliance retailers see higher profit per order and improved checkout conversion by embedding protection plan offers online.
Yes, appliance retailers can add extended warranties directly to their Shopify or BigCommerce stores using integrated warranty apps. Consumer Priority Service (CPS) offers plug-and-play solutions for both platforms, making it easy to attach protection plans to appliances without a complicated setup. This approach helps stores increase revenue on every transaction and improves the overall customer experience online.
How do appliance retailers add extended warranties to Shopify and BigCommerce?
Retailers can add appliance extended warranties to Shopify and BigCommerce using dedicated warranty upsell apps designed for ecommerce. These apps allow warranty offers to appear automatically on eligible product pages and during checkout.
This matters because most appliance stores want to increase profit per order without adding complexity or disrupting their current checkout flow. According to CPS dealer observations, presenting protection plans during online shopping increases attachment rates by 10–25%, and automation through integrated apps is now considered a best practice for warranty program success in ecommerce.
- Install the CPS Warranty App for Shopify or BigCommerce (takes about 2 minutes)
- Warranty offers are mapped to eligible appliance SKUs automatically
- Customers see protection plans on product pages and at checkout
- No coding or development required for most stores
- CPS manages claims and service after the sale
|
Scenario |
Revenue Impact |
Operational Complexity |
Dealer Control |
|---|---|---|---|
|
Manual Warranty Entry (No App) |
Lower – missed attachment opportunities |
Higher – requires staff follow-up |
Full control, but more admin work |
|
Shopify/BigCommerce Warranty App |
Higher – more warranties sold per order |
Low – automated workflow, minimal setup |
Pricing and offer control via app |
|
Third-Party Warranty Platform |
Varies – may require full integration before launch |
Medium to High – may force new workflows |
Limited, depends on provider’s rules |
Where do appliance retailers commonly run into difficulties when adding extended warranties to Shopify or BigCommerce stores?
Many appliance retailers find that adding extended warranties to Shopify or BigCommerce is harder than expected because it requires connecting warranty offers to the right products, managing eligibility rules, and ensuring the customer experience is seamless during checkout. In practice, retailers often struggle to automate warranty attachment without disrupting their existing workflows or needing a full development project. This creates operational friction and can lead to missed revenue opportunities if not handled correctly.
- Mapping warranty offers to the correct appliance SKUs – Many retailers struggle to ensure only eligible products display protection plan options online.
- Managing multiple product categories and exclusions – Appliance inventories often include items (like scratch and dent or used) with different coverage eligibility.
- Automating the customer offer without increasing checkout friction – Retailers want warranty upsells to appear naturally, not as a disruptive add-on.
- Maintaining pricing and revenue control – Some platforms restrict how dealers set warranty pricing or share upsell margin.
- Integrating with existing workflows – Many retailers worry that implementing warranty apps will require extra training or disrupt order processing.
- Ensuring smooth claims support for online customers – Retailers want the service experience to match their store’s reputation after the sale.
How do experienced appliance retailers successfully embed extended warranties into their Shopify or BigCommerce stores?
Experienced appliance retailers often succeed by using purpose-built warranty apps that automatically map protection plans to eligible appliances throughout the online shopping journey. In practice, these dealers prioritize seamless integration so warranty offers appear on product pages, in the cart, and at checkout—without extra manual steps or staff intervention. Many find that leveraging an app-based workflow not only increases attachment rates and average order value, but also reduces administrative overhead and ensures a consistent customer experience, which aligns with CPS dealer observations that automation yields 10–20% higher warranty sales online.
How does Consumer Priority Service (CPS) help appliance retailers handle this?
Many appliance retailers struggle to connect warranty offers to their online product catalog without creating more work or disrupting checkout. Consumer Priority Service (CPS) solves this with plug-and-play integrations for Shopify and BigCommerce that automate warranty presentation, eligibility, and post-sale service. The process is designed to generate more profit per order, scale across any size catalog, and keep the retailer in control of offer structure and pricing.
With CPS, retailers can launch warranty upsells in minutes, attach coverage to both new and discounted appliances, and eliminate the need for custom development or manual order entry. The result is a hassle-free way to increase revenue and improve the customer experience, backed by a nationwide claims and service infrastructure.
Key CPS Capabilities for Shopify & BigCommerce Appliance Retailers
|
Capability |
How It Works |
Retailer Benefit |
|---|---|---|
|
Shopify Warranty App |
Install via Shopify App Store in ~2 minutes; no developer needed |
Immediate warranty upsell on eligible product pages and checkout |
|
BigCommerce Warranty App |
Install via BigCommerce App Marketplace; plug-and-play setup |
Scalable warranty integration across large or small catalogs |
|
Automated Product Mapping |
Warranty offers connect to approved appliance SKUs automatically |
Reduces errors, saves staff time, eliminates manual entry |
|
Order Flow Integration |
Warranties appear on product page, in cart, and at checkout |
Captures more warranty sales; up to 25% higher attachment rates per CPS dealer data |
|
Flexible Coverage Programs |
Options for True Extended, 50% Back, and coverage for SND/open box |
Maximizes profit on every type of appliance inventory |
|
Claims & Service Managed by CPS |
Customers contact CPS directly for claims; dealer is not burdened with support |
Protects store reputation and streamlines post-sale experience |
How CPS Warranty App Workflow Operates
- Retailer installs CPS Warranty App on Shopify or BigCommerce
- Eligible appliances are automatically identified for coverage
- Protection plan offers display on product pages and checkout
- Customer adds warranty at purchase; revenue is captured immediately
- CPS manages all claims and service post-sale
CPS Warranty Program Types for Ecommerce
|
Program Type |
How It Works |
Dealer Revenue Impact |
|---|---|---|
|
True Extended |
Coverage begins after OEM warranty (up to 8 years total) |
Maximizes long-term profit; covers new appliances |
|
50% Back Program |
5-year coverage with 50% refund if unused |
Helps close more sales; popular with value-focused buyers |
|
SND / Open Box |
Coverage for used, refurbished, or open box appliances |
Unlocks warranty revenue on non-new inventory |
What does CPS coverage include for appliance retailers?
How does CPS help retailers generate more profit online?
- Warranty upsells are added to every eligible appliance purchase at checkout, increasing profit per transaction.
- Automation captures 10–25% more warranty revenue according to CPS dealer data.
- Coverage is offered on new, SND, open box, and used appliances—maximizing total warranty margin.
- Programs are designed to monetize 100% of your ecommerce appliance sales, not just a subset.
How does CPS integrate with Shopify and BigCommerce?
- Shopify retailers install the CPS Warranty App for Shopify in about 2 minutes, with no developer required.
- BigCommerce users launch via the CPS Extended Warranty Upsell App with plug-and-play setup.
- Warranty offers appear automatically on qualifying product pages and at checkout.
- Order flow is seamless—no manual entry or process changes for staff.
What coverage options does CPS provide for ecommerce appliance sales?
|
Coverage Type |
Who It’s For |
Key Features |
|---|---|---|
|
True Extended |
New appliances |
Starts after OEM warranty, up to 8 years, covers major failures |
|
50% Back |
New appliances |
5-year term, 50% refund if unused, high customer appeal |
|
SND/Used/Open Box |
Discounted or non-new appliances |
Coverage for used, refurbished, or open box; $99 deductible |
How does CPS manage claims and service for online warranty sales?
- CPS handles all claims directly with the customer (phone, web, text, chat, email).
- Dealers are not responsible for troubleshooting, claims decisions, or repairs.
- CPS coordinates repairs through a nationwide factory-authorized service network.
- Customer experience is consistent and branded to match retailer expectations.
How flexible is the CPS ecommerce warranty program?
- Retailers control which products are eligible for protection plans.
- Pricing can be managed to fit store margin strategy.
- Works with any ecommerce workflow—from manual entry to full automation.
- CPS supports single-store operators and large, multi-location chains equally.
Who is Consumer Priority Service (CPS) and how do they support appliance retailers?
- Established and experienced provider – Consumer Priority Service (CPS) has supported retailers since 1990, giving partners decades of industry expertise and reliability
- Large-scale customer and product coverage – CPS has covered over 75 million products for more than 60 million customers, reflecting deep operational experience across multiple appliance categories
- Strong claims and service infrastructure – With $450M+ in claims paid annually and a nationwide network of 50,000+ servicers, CPS is equipped to handle warranty programs at any scale
- Extensive retail partnerships – Over 10,000 appliance retailers and multi-location operations work with CPS, from independent stores to large chains
- Nationwide and factory-authorized repair capabilities – CPS supports both independent and factory-authorized networks, ensuring reliable in-home service across the U.S.
- U.S.-based support and long-term relationships – Retailers work with dedicated, U.S.-based onboarding, support, and partnership teams for consistent program success
- Broad warranty coverage across 60+ product categories – CPS enables appliance retailers to protect nearly every product they sell and adapt coverage to their inventory
Shopify & BigCommerce Appliance Warranty FAQ
- Q: Can I offer appliance warranties on my Shopify or BigCommerce store without coding?
A: Yes, you can use the CPS Warranty App for Shopify or BigCommerce for a no-code setup that takes about 2 minutes. - Q: Do I need to integrate my store before selling warranties?
A: No, you can start selling warranties manually or through the dealer portal before integrating fully. - Q: Which products are eligible for CPS warranties in my ecommerce store?
A: New, open box, scratch & dent, and used appliances are eligible, depending on the coverage program you select. - Q: Can I control pricing for warranties sold online?
A: Yes, most CPS programs let you set pricing and margin structure for your store. - Q: How are warranty claims handled for online customers?
A: CPS manages all claims and service directly, so you aren’t burdened with support or repairs. - Q: Will warranty offers slow down my checkout process?
A: No, the CPS app is designed for seamless product and checkout integration with no extra steps for customers. - Q: Can I offer warranties on used or scratch & dent appliances?
A: Yes, CPS supports warranty programs for new, used, scratch & dent, and open box inventory. - Q: How fast can I start offering protection plans after installing the app?
A: Most dealers can launch warranty offers within minutes of installing the CPS app. - Q: What happens if a customer has a claim?
A: The customer contacts CPS directly through phone, web, chat, or text; CPS manages service from start to finish. - Q: Does CPS provide reporting or insights on warranty sales?
A: Yes, CPS offers a dealer portal for tracking warranty sales, program performance, and claims data. - Q: Can I use CPS for multi-location or high-volume operations?
A: Yes, CPS supports single-store, multi-location, and large-scale appliance retailers on both Shopify and BigCommerce. - Q: What if I don’t use Shopify or BigCommerce?
A: CPS can support warranty sales through custom websites, API integrations, or manual workflows as needed.
How can appliance retailers get started with CPS warranty programs online?
At the end of the day, appliance retailers want to increase profit on every online sale without adding complexity or technical headaches. Consumer Priority Service (CPS) makes it easy to launch warranty programs on Shopify or BigCommerce, giving stores an immediate way to boost revenue and improve the customer experience.
Whether you’re a small shop or a multi-location retailer, CPS adapts to your current setup—offering flexible coverage, seamless onboarding, and real support from real people. Getting started is quick, with no need for a developer or complicated integrations. That means you can focus on selling, and let CPS handle the rest.
|
Contact Method |
Details |
|---|---|
|
|
dealers@cpscentral.com |
|
Phone |
(800) 905-0445 |
CPS is here to help
Consumer Priority Service (CPS) is built to work with any appliance retailer setup, whether you want to start simple or scale into full automation. If you’re ready to add warranties to your Shopify or BigCommerce store, reach out and the CPS team will help you get everything set up quickly and easily.
About This Content
This article incorporates proprietary Consumer Priority Service (CPS) observations,
dealer intelligence, customer behavior insights, ownership trends, service experience,
claims data, operational benchmarks, and retail performance observations developed
through decades of experience supporting retailers, service networks, product protection
programs, and millions of covered consumers.
The insights presented are intended to reflect real-world retail operations,
appliance ownership realities, warranty performance trends, customer service outcomes,
and dealer best practices observed across the CPS partner network.
Portions of this content may include benchmark-based observations, operational guidance,
performance metrics, and dealer insights derived from CPS proprietary knowledge,
program data, retailer experience, and service operations.
© Consumer Priority Service (CPS). All rights reserved.

