Date Created: June, 2026

TLDR

Yes – commercial appliance and equipment dealers can offer coverage on used, previously owned, and refurbished commercial units. These products typically have little or no manufacturer support, which increases repair risks and service exposure for both the dealer and customer. With Consumer Priority Service (CPS), dealers can add protection plans to used inventory, creating additional profit opportunities and giving business buyers a clear service path after the sale.

CPS COMMERCIAL EQUIPMENT WARRANTY PROGRAM

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CPS Commercial Appliance Dealer Warranties

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How does warranty coverage work for used commercial appliances and equipment?

Commercial equipment dealers can offer warranty coverage on used, refurbished, and open-box units by partnering with a provider that supports these inventory types.

This matters because used and previously owned equipment rarely includes manufacturer protection, leaving both the dealer and the business customer exposed to repair costs and service headaches if something fails. Based on CPS dealer observations, offering protection plans on used and reconditioned inventory often boosts revenue by 10%–25% per unit, while also helping dealers move discounted or aged inventory faster. CPS supports these sales models with flexible coverage options designed for commercial environments.

• Creates additional profit per sale – protection plans on used inventory help recover margin lost through discounting
• Improves buyer confidence – customers are more likely to purchase when coverage is available for used or refurbished equipment
• Stabilizes service costs – coverage limits out-of-pocket repair expenses and repeat service calls for business buyers
• Supports all major commercial categories – from refrigeration and laundry to foodservice, vending, and more

Why is offering warranty coverage on used commercial appliance and equipment inventory difficult for dealers in real-world operations?

Many commercial appliance and equipment dealers find offering warranty coverage on used, open-box, or refurbished inventory challenging because these products rarely come with manufacturer support, and the risks of post-sale repairs, customer dissatisfaction, and operational downtime increase dramatically. Dealers often have to juggle limited coverage options, uncertain claim handling, and higher customer service expectations while trying to monetize inventory that otherwise sits unprotected or discounted. This creates real friction in the sales and service process, especially for business buyers relying on equipment to keep operations running.

• Used and refurbished equipment usually have no manufacturer warranty, leaving dealers responsible for post-sale repair risks
• Coordinating service for previously owned units is more complex due to varied equipment condition and age
• Commercial customers expect fast repair turnaround to avoid business downtime, raising service pressure on dealers
• Limited warranty providers support used inventory, making it tough to offer consistent protection across all products
• Dealers may face challenges setting pricing and managing profit margins on mixed inventory without flexible coverage options
• Multi-location operators and high-volume dealers find it hard to standardize post-sale support for used equipment sales

How do experienced commercial appliance and equipment dealers successfully offer warranty coverage on used inventory?

Many experienced commercial appliance and equipment dealers find that the key to successfully offering warranty coverage on used, open-box, or refurbished inventory is working with a program designed specifically for these product types. In practice, that means choosing a provider that covers mechanical and electrical failures regardless of prior usage, allows dealers to set their own pricing, and supports service participation so repairs can be handled directly or through an authorized network. Dealers who treat used inventory as a revenue opportunity—rather than a service risk—often see improved inventory turns, higher buyer confidence, and more predictable post-sale outcomes, especially in high-usage commercial environments.

How does Consumer Priority Service (CPS) solve this for commercial appliance and equipment dealers?

Many commercial dealers struggle to offer warranty coverage on used and refurbished equipment because traditional programs exclude these categories, creating service risk and missed revenue. Consumer Priority Service (CPS) solves this by offering flexible coverage plans designed for used, open-box, scratch-and-dent, and previously deployed commercial appliances and equipment.

CPS programs allow dealers to add protection to almost any qualifying inventory, keep service revenue in-house if desired, and control pricing to match their business goals. Dealers can monetize used inventory, improve buyer confidence, and coordinate claims through a system built for commercial environments—whether you’re handling refrigeration, laundry, foodservice, or multi-unit property equipment.

CPS programs for used and refurbished commercial appliance and equipment dealers are built around operational flexibility and revenue generation, not one-size-fits-all coverage. Here’s how CPS works in practice for high-volume dealers, service-driven stores, and multi-unit operators:

• Revenue Impact: Based on CPS dealer data, adding warranty coverage to used and open-box inventory typically increases profit per sale by 10%–25% and improves inventory turns.
• Buyer Confidence: CPS programs help business customers feel comfortable purchasing discounted or previously deployed equipment, resulting in 20%–40% higher buyer confidence and improved conversion rates.
• Service Support: CPS coordinates claims, repair logistics, and replacement events, reducing operational headaches for both dealer and commercial buyer.

Key Capabilities

• Monetize inventory already discounted below standard pricing
• Offer protection across all major commercial equipment categories
• Customize coverage structure to fit dealer workflow and customer base
• Enable multi-location or high-volume operations with centralized claims support

What does CPS coverage include for used and refurbished commercial appliance and equipment dealers?

What types of commercial equipment can be covered under CPS used/refurbished programs?

• Refrigeration systems – walk-ins, reach-ins, prep tables, merchandisers
• Laundry equipment – commercial washers, dryers, stack units
• Foodservice and kitchen equipment – ovens, fryers, ranges, dish machines
• Vending machines and unattended retail equipment
• HVAC, ice machines, and specialty commercial appliances

What failures and components are included under CPS protection plans?

• Mechanical failures – compressors, motors, pumps, drive systems
• Electrical failures – control boards, sensors, relays, internal wiring
• Functional parts critical to operation – fans, heating elements, sealed systems
• On-site service and parts/labor coverage for business-critical repairs
• Replacement coverage if repair is not feasible

What is NOT covered under CPS used/refurbished commercial equipment protection?

• Cosmetic damage – scratches, dents, rust, finish wear
• Consumable/wear items – filters, bulbs, gaskets, belts, batteries
• Accidental, environmental, or misuse-related failures
• Improper installation or building system issues (plumbing, electrical, gas)
• Pre-existing conditions or failures present before coverage starts

What commercial environments are eligible for coverage?

• Restaurants, foodservice, hospitality, and catering operations
• Laundromats, multi-family properties, and on-premise laundry facilities
• Retail, convenience, grocery, and vending operators
• Fitness centers, property managers, and multi-location businesses

Who is Consumer Priority Service (CPS) and how do they support commercial appliance and equipment dealers?

• Established and experienced provider – Consumer Priority Service (CPS) has operated since 1990, giving commercial appliance and equipment dealers a long-term, reliable partner
• Large-scale reach – With over 60 million customers served and more than 75 million products covered, CPS has deep operational experience across commercial equipment categories
• Robust claims and service infrastructure – CPS pays out over $450 million in claims annually and works with 50,000+ servicers nationwide to support business-critical repairs
• Extensive dealer partnerships – More than 10,000 retail and commercial partners, including independent dealers and multi-location operations, trust CPS programs
• Nationwide and factory-authorized service – CPS supports both independent and factory-authorized repair networks for consistent, reliable service on commercial-grade equipment
• U.S.-based support and long-term dealer focus – Dealers work with dedicated U.S. teams for onboarding, training, and ongoing operational support
• Broad product category coverage – CPS offers warranty solutions across 60+ equipment categories, supporting mixed commercial inventory and unique dealer needs

Used Commercial Appliance and Equipment Warranty FAQ

How can commercial appliance and equipment dealers move forward with the right warranty solution?

If you’re looking to offer protection plans on used, open-box, or refurbished commercial appliances and equipment, Consumer Priority Service (CPS) is built to make that process simple and profitable. Dealers can start with manual order workflows or scale into automation, all while keeping service and revenue in-house and supporting business customers who rely on operational uptime.

Whether you’re selling to restaurants, laundromats, or multi-location businesses, CPS makes it easy to add coverage options, train your staff, and deliver real value without overhauling your sales or service process. Getting started is straightforward, and the program adapts to how your dealership already works.

CPS is here to help you

Consumer Priority Service (CPS) already works with commercial appliance and equipment dealers of all sizes and sales models. If you want to see how coverage could fit into your used or refurbished inventory strategy, just reach out—CPS can walk you through the options and get your program up and running fast.