Maximize your investment through the Digital Signage Protection Plan
At Consumer Priority Service, we understand the importance of providing innovative and comprehensive service solutions tailored to your business needs. That’s why our Digital Signage Protection Plan offers extended repair coverage and service upgrades for your commercial products.
Benefits Of Digital Signage Protection Plan:
Digital Signage Extended Warranty Plan protects your investment by offering extended service coverage for commercial displays used in restaurants, hospitality, healthcare, and digital signage settings. With this plan, you can enjoy peace of mind knowing your products are supported by our trusted expertise.
- Affordable and competitive pricing
- Up to 3 years extended parts and labor coverage
- 24/48-hour Quick Swap keeps displays running
- Unlimited repairs and replacements included
- Service by CPS Authorized technicians
- Free, hassle-free shipping and handling
- White-glove de/re-installation service
- Transferable service across the U.S.
Service Options:
Extended Service – Extends product warranty coverage beyond the standard term.
Quick Swap (Advanced Exchange) – Minimizes device downtime by quickly replacing your unit to keep operations running smoothly. CPS provides a return box and prepaid shipping label for hassle-free returns. Service requests must be submitted by 2:00 PM CST for prompt processing.
• Next Business Day Exchange
• 2nd Business Day Delivery
White-Glove Quick Swap (Advanced Exchange) – A CPS Authorized Technician will arrive onsite to professionally remove, reinstall, and return the product. Service requests must be submitted by 2:00 PM CST for timely processing.
• Next Business Day Exchange
• 2nd Business Day Delivery
**Guidelines for Digital Signage Warranty**
Information Needed to Activate or Schedule Service for Your Digital Signage Warranty
CPS’s Digital Signage Protection Plan coverage begins at the time of installation. Please retain the following information for service activation or scheduling:
• Model Number, Serial Number, Description of the Issue, Unit Location and Property Name, Contact Name, Phone Number, and Email, Purchase Date
Note: Proof of purchase may be required at CPS’s discretion. To schedule service, call (800) 905-0443.
Terms and Conditions for CPS’s Digital Signage Warranty
Your CPS product warranty includes detailed terms and conditions, which are provided at the time of purchase.
Service Plan Cancellation Policy
Service plans may be canceled within 30 days of purchase for a full refund, minus any claims paid.
Shipping Products for Replacement or Repair
Customers are responsible for properly packaging and returning the product. CPS will supply a prepaid return shipping label for your convenience.
Digital Signage Warranty Overview:
Additional warranty services for CPS commercial-grade TVs and monitors are available at competitive prices.
Below is a list of service options and their terms and conditions designed to meet your business needs.
| Value-Add Enhanced Service Plan Options |
Commercial TV |
Digital Signage and Video Wall |
Hospitality and Healthcare TV |
Desktop and Medical Monitors |
|---|---|---|---|---|
|
Extended Service Term*** |
3YR/4YR/5YR TTL** Coverage (Extended 1YR/2YR/3YR) | 4YR/5YR TTL Coverage (Extended 1YR/2YR) | 3YR/4YR/5YR TTL Coverage (Extended 1YR/2YR/3YR) | 4YR/5YR TTL Coverage (Extended 1YR/2YR) |
|
Quick Swap* (Advanced Exchange) |
24 HR¹/ 48 HR¹ | 24 HR¹/ 48 HR¹ | 24 HR¹/ 48 HR¹ | 24 HR¹/ 48 HR¹ |
|
White-glove Quick Swap* (Advanced Exchange) |
24 HR¹/ 48 HR¹ | 24 HR¹/ 48 HR¹ | 24 HR¹/ 48 HR¹ | N/A |
Commercial TVs
2-Year TTL Options
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and get your device back up and running quickly. CPS will provide a return box and a prepaid return shipping label for easy return of the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to reduce downtime and restore device functionality quickly. CPS will provide a return box and a prepaid return shipping label for the customer to return the unit.
White-Glove Quick Swap (Advanced Exchange)
Next Business Day Delivery & Service
A CPS Authorized Technician will arrive onsite within 1 business day for an Advanced Exchange. The technician will handle removal, re-installation, and return of the unit.
White-Glove Quick Swap (Advanced Exchange)
2nd Business Day Delivery & Service
A CPS Authorized Technician will arrive onsite within 2 business days for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
If you have any questions or would like to purchase the Digital Signage Extended Warranty for your recently acquired displays, please contact your Consumer Priority Service sales representative.
2-Year TTL Options
Extended Service
Extends length of warranty coverage of the product beyond the basic warranty
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device back up and running. CPS will provide a return box and prepaid shipping label for easy return of the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to reduce downtime and quickly restore your device. CPS will provide a return box and prepaid shipping label for the customer to return the unit.
White-Glove Quick Swap (Advanced Exchange)
Next Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 1 business day for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
White-Glove Quick Swap (Advanced Exchange)
2nd Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 2 business days for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
Digital Signage | Video Wall
3-Year TTL Options
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for easy product return.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to minimize downtime and quickly get your device back up and running. CPS will provide a return box and prepaid return shipping label for easy product return.
White-Glove Quick Swap (Advanced Exchange)
Next Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 1 business day for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
White-Glove Quick Swap (Advanced Exchange)
2nd Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 2 business days for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
Service calls for Advanced Exchange delivery must be placed by 2:00 PM CST.
If you have any questions or would like to purchase CPS’s Enhanced Service Plan for your recently acquired displays, please contact your sales representative:
3-Year TTL Options
Extended Service*
Extends length of warranty coverage of the product beyond the basic warranty.
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
White-Glove Quick Swap (Advanced Exchange)
Next Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 1 business day for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
White-Glove Quick Swap (Advanced Exchange)
2nd Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 2 business days for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
Hospitality | Healthcare TV
2-Year TTL Options
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
White-Glove Quick Swap (Advanced Exchange)
Next Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 1 business day for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
White-Glove Quick Swap (Advanced Exchange)
2nd Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 2 business days for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
Service calls for Advanced Exchange delivery must be made by 2:00 PM CST.
If you have any questions or would like to purchase CPS’s Enhanced Service Plan for your recently purchased displays, please contact your sales representative.
2-Year TTL Options
Extended Service
Extends length of warranty coverage of the product beyond the basic warranty.
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
White-Glove Quick Swap (Advanced Exchange)
Next Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 1 business day for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
White-Glove Quick Swap (Advanced Exchange)
2nd Business Day Delivery & Service
A CPS authorized technician will arrive onsite within 2 business days for an Advanced Exchange. The technician will remove, reinstall, and return the unit.
Desktop | Medical Monitors
3-Year TTL Options
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
Service calls for Advanced Exchange delivery must be made by 2:00 PM CST.
If you have any questions or wish to purchase CPS’s Enhanced Service Plan for your recently acquired displays, please contact your sales representative.
3-Year TTL Options
Extended Service*
Extends length of warranty coverage of the product beyond the basic warranty.
Quick Swap (Advanced Exchange)
Next Business Day Delivery
Receive a replacement unit within 1 business day to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.
Quick Swap (Advanced Exchange)
2nd Business Day Delivery
Receive a replacement unit within 2 business days to minimize downtime and quickly get your device up and running. CPS will provide a return box and prepaid return shipping label for the customer to return the unit.