Date Created: July, 2026

TLDR

Sometimes business customers prefer third-party protection plans because manufacturer warranties on commercial equipment are often limited, inconsistent, or slow to resolve service issues. Dealers and operators value coverage that gives them control over profit, faster service coordination, and support through the full operational lifecycle of the equipment. With Consumer Priority Service, dealers can generate more revenue per sale and keep service relationships strong, especially as most repairs happen after OEM coverage expires.

CPS COMMERCIAL EQUIPMENT WARRANTY PROGRAM

Interested in Offering
CPS Commercial Equipment
Protection Plans?

Join commercial equipment dealers, distributors, and service providers using CPS to generate additional profit on every sale while protecting their customers’ operations.

Complete the form and our team will walk you through how a CPS program can fit your business.

CPS Commercial Appliance Dealer Warranties

Company *

First Name *

Last Name *

Phone Number *

Email Address *

Captcha Verification

💵

+$100 Bonus! New dealers receive a $100 account credit.

Claim My $100 Dealer Credit →

If you are human, leave this field blank.

🔒 Your information is secure and will never be shared.

What’s the real difference between third-party protection plans and manufacturer warranties for commercial equipment?

Manufacturer warranties usually cover only the first 90 days to 2 years, and service is often limited to defects or parts-only repairs. Third-party protection plans, like those from CPS, extend coverage past that initial window and allow dealers to generate profit and keep control over the service experience.

Many commercial appliance and equipment dealers run into problems when manufacturer coverage runs out, because most repairs and failures happen during regular business use, not during the short OEM warranty period. CPS program data shows 60%–80% of commercial equipment repairs occur after manufacturer coverage ends, and dealers offering third-party coverage increase average order value by 8%–20% over equipment-only sales.

Why is comparing third-party protection plans and manufacturer warranties challenging for commercial appliance and equipment dealers in real operations?

Many commercial appliance and equipment dealers find that comparing third-party protection plans to manufacturer warranties is much more complex in real operations because coverage structures, service response, and profit opportunities can vary dramatically. Service speed, claim approval, and the ability to control post-sale relationships all play a bigger role when equipment downtime means lost revenue for restaurants, laundromats, or multi-unit facilities. Dealers need to weigh not just the cost or coverage length, but how each option supports their business goals and customer expectations over the full life of the equipment.

• Service response expectations are higher – Commercial customers expect fast repairs, and manufacturer warranties often have slower, less predictable turnaround than dealer-controlled coverage
• Coverage limitations for commercial use – Many manufacturer warranties exclude high-cycle or heavy-duty usage common in restaurants, laundry, or hospitality
• Complex multi-unit installations – Dealers managing equipment across multiple sites struggle with inconsistent OEM support and coverage gaps
• Lost revenue from downtime – Delays in warranty service directly impact business operations and customer satisfaction in commercial environments
• Difficulty coordinating claims and repairs – Coordinating between OEMs, third-party providers, and service techs increases administrative burden for the dealer
• Less control over customer experience – Manufacturer-driven service models can limit a dealer’s ability to protect their reputation and retain business clients

What do commercial equipment dealers often overlook when comparing warranty providers?

Many commercial appliance and equipment dealers initially focus on pricing and contract length when comparing warranty providers, but experienced dealers pay closer attention to who controls the service process, how quickly repairs get authorized, and what happens when equipment goes down during regular business hours. In practice, a protection plan that delivers faster repairs and allows the dealer to stay involved in service decisions usually leads to higher customer retention and more repeat business. Dealers also tend to overlook the actual claim experience and how it impacts their reputation with commercial clients long after the initial sale.

How does Consumer Priority Service (CPS) help retailers handle this?

Many commercial appliance and equipment dealers struggle with manufacturer warranty limitations because service delays and coverage gaps can cost their business customers real revenue. Consumer Priority Service (CPS) solves this by giving dealers flexible protection plans they can sell on commercial equipment, allowing them to control pricing, keep service revenue, and choose who handles repairs.

CPS programs are set up so dealers can offer extended coverage on everything from restaurant equipment to commercial laundry and refrigeration, with options for new, used, and refurbished units. Dealers benefit from additional profit per sale and stronger customer relationships, while their business buyers get faster, more predictable service during the years when most breakdowns actually happen.

CPS makes it easy for commercial appliance and equipment dealers to offer protection plans that fit real business operations, not just contract language. Here’s how the programs work for dealers handling commercial accounts:

Commercial Equipment Coverage Types

Dealer-First Service Model

• Dealers can service their own customers first and keep repair revenue
• CPS coordinates with factory-authorized or qualified techs if dealer doesn’t service equipment
• Unlimited claims and “No Lemon” guarantee on eligible plans

Revenue and Operational Impact

• Programs structured for high AOV and strong margin – CPS dealer data shows 10%–25% additional profit per sale compared to equipment-only transactions
• Coverage designed for downtime-sensitive environments: restaurants, multi-unit laundry, foodservice, vending, and facilities
• Flexible onboarding – dealers can start with manual order entry or move to automated workflows as they scale

Coverage Flexibility and Program Customization

• Custom term options (1–5 years) to match commercial equipment lifecycle
• Ability to cover multi-unit, high-usage, and specialty equipment not supported by most OEMs
• Dealer-controlled pricing with no forced MSRP or recurring fees

What does CPS coverage include for commercial appliance and equipment dealers?

What types of commercial equipment does CPS cover?

• Restaurant and foodservice equipment (ovens, fryers, grills, dish machines)
• Commercial refrigeration (walk-in coolers, freezers, merchandisers, prep tables)
• Commercial laundry equipment (washers, dryers, stack units)
• Vending and unattended retail machines
• Hospitality, facility, and property-managed equipment
• Open box, refurbished, and used commercial units (where eligible)

What failures and components are covered by CPS commercial protection plans?

• Mechanical failures (compressors, pumps, motors, drive assemblies, seals)
• Electrical failures (control boards, sensors, relays, internal wiring)
• Functional parts critical to equipment operation (heating elements, cooling systems, fans, drainage pumps)
• On-site service for in-place equipment in restaurants, properties, or facilities
• Parts and labor for all covered repairs

What is not covered under CPS commercial equipment protection?

• Cosmetic damage (scratches, dents, paint, exterior wear that does not affect function)
• Consumables and wear items (filters, bulbs, belts, gaskets, batteries, hoses)
• Accidental, environmental, or misuse-related damage (flooding, fire, improper operation)
• Installation or facility-related issues (bad wiring, plumbing issues, infrastructure failures)
• Rust, corrosion, and damage from lack of maintenance or foreign objects

Who is Consumer Priority Service (CPS) and how do they support commercial appliance and equipment dealers?

• Established and experienced provider – Consumer Priority Service (CPS) has supported commercial appliance and equipment dealers since 1990, offering proven expertise and stability
• Large-scale protection infrastructure – CPS covers over 75 million products for more than 60 million customers, giving dealers confidence in operational capability
• High-volume claims and service network – With $450M+ in claims paid annually and a network of 50,000+ servicers nationwide, CPS can support complex commercial accounts and fast service demands
• Deep dealer and retailer partnerships – Over 10,000 retail and commercial partners work with CPS, from independents to multi-location operations, reflecting strong dealer trust
• Nationwide and factory-authorized repair support – CPS combines factory-authorized and independent repair options to deliver reliable service in all commercial environments
• Dedicated U.S.-based support and long-term relationships – Dealers receive onboarding, training, and ongoing support from U.S.-based teams focused on operational success
• Wide product category coverage – CPS supports 60+ commercial and consumer product categories, helping dealers protect any mix of equipment inventory they sell

Commercial Equipment Protection Plans FAQ

What should commercial appliance and equipment dealers do next?

At the end of the day, commercial appliance and equipment dealers need a solution that increases revenue and supports their customers without complicating operations. Consumer Priority Service (CPS) is designed for this exact purpose—giving dealers flexible coverage options, easy onboarding, and real operational support, whether you’re selling restaurant equipment, managing multi-unit properties, or handling high-volume commercial laundry accounts.

With CPS, you can start as simple or as advanced as you need, from manual workflows to full integrations. The CPS team handles onboarding, training, claims, and ongoing support, so you can keep your focus on growing your business and supporting your customers.

CPS is here to help

Consumer Priority Service (CPS) already works with all types of commercial appliance and equipment dealers, from single-location stores to multi-unit operators. If you want to see how CPS coverage could fit your business, just reach out—CPS can walk you through setup, answer your questions, and help you start generating additional revenue right away.