Appliance sales associate helping a diverse couple choose a refrigerator in a bright modern showroom

What warranty metrics should multi-location appliance retailers monitor?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Multi-location appliance retailers should track warranty attachment rates, revenue, profit, claims, service participation, post-sale sales, customer retention, and location performance.…


Appliance sales associate discussing warranty options with a middle-aged couple in a modern showroom kitchen

How does my appliance store's warranty performance compare to industry averages?

Date Created: June, 2026 TLDR Direct answer: Most appliance retailers see warranty attachment rates between 10%–25%, with higher performers reaching 30%+ and top dealers exceeding 40%. CPS data shows warranty revenue can represent 15%–35% of gross profit, yet many stores miss out due to…