Homeowner speaking with appliance technician in modern kitchen while discussing appliance repair options

Do I have to handle service calls or does the warranty company manage it?

Date Created: June, 2026 TLDR Sometimes – appliance retailers can choose to handle service calls themselves, or let the warranty company manage it. Consumer Priority Service (CPS) gives dealers first choice: you can service your own customers and keep the revenue, or CPS can handle the claim and…