Appliance sales associate discussing warranty options with a middle-aged couple in a modern showroom kitchen

Can I make money on both the sale and the service side of warranties?

Date Created: June, 2026 TLDR Yes, appliance retailers can make money on both the sale and the service side of warranties. CPS lets dealers earn margin on every warranty sale and also generate revenue by servicing warranty claims if they have a service department. Consumer Priority Service…


Homeowner discussing appliance repair options with a technician in a modern kitchen setting

How does Consumer Priority Service (CPS) First Right of Refusal work?

Date Created: June, 2026 TLDR CPS First Right of Refusal lets appliance retailers service their own warranty claims before anyone else is assigned. This puts dealers in control of warranty repairs, keeps service revenue in-house, and maintains the customer relationship. Consumer Priority Service…