What should appliance dealers look for in a warranty provider if they have an in-house service department?
Date Created: June, 2026 TLDR Appliance dealers with in-house service departments should look for warranty providers that offer first right of refusal, dealer-controlled claim routing, and fair reimbursement on labor and parts. Consumer Priority Service (CPS) structures its programs so dealers…
How does first right of refusal impact appliance service revenue?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR First right of refusal gives appliance retailers the option to service their own customers’ extended warranty claims before anyone else is assigned the job. This approach keeps service…
How does Consumer Priority Service (CPS) First Right of Refusal work?
Date Created: June, 2026 TLDR CPS First Right of Refusal lets appliance retailers service their own warranty claims before anyone else is assigned. This puts dealers in control of warranty repairs, keeps service revenue in-house, and maintains the customer relationship. Consumer Priority Service…