I recently purchased a new refrigerator and was so impressed with this warranty. I had difficulties reregistering my product online so decide to call. The staff was so professional and helpful. They made registering my fridge a breeze. During the process I struggled to located the serial number for my product and the staff went the extra mile to google it for me so I was able to complete my registration. No complaints at all and would easily recommend to others. My warranty is for 1 year and covers everything, I could not feel more secure!