If I sell the appliance can I transfer the appliance warranty to a new owner?
Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.
What happens if the service center can't fix it?
If the service center cannot repair your appliance, we will provide you with a check for the current market value of your appliance.
Will my coverage continue after my appliance is repaired?
Yes. Your coverage will typically continue until your contract expires. Your coverage will end, however, if your appliance is replaced or the total cost of the repairs meets the maximum liability (the original price you paid for your appliance).
I filed a claim, now what?
After you file a claim, we will get in contact with a local authorized service center who will come to your house to repair your appliance.
How do I file a claim?
You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.
When does my coverage start?
For our standard warranty, the contract and coverage kick in after the first year of the manufacturer's warranty is over. For our DOP and commercial contracts, the contract begins the date you purchase your appliance, with the coverage beginning after the first year of the manufacturer's warranty is over.
Can I use the standard plan for a commercially used appliance?
No, you cannot. If you are purchasing a major appliance for your commercial workspace, you will need to purchase our commercial plan.
What doesn't the standard plan cover?
This warranty does not cover any kind of damage, the cost of labor for removal or reinstallation, the cost of labor for unstacking units, and regular maintenance issues.
What does the CPS major appliance extended warranty cover?
Our standard appliance plan covers 100% of the parts and labor used in the repairs of your appliance. The warranty also covers all hardware failure and inner machinery failure. This warranty is applicable to dishwashers, washing machines, dryers, refrigerators, freezers, ice makers, trash compactors, ovens, ranges, cooktops, vent hoods, air conditioners, portable heaters, humidifiers, grills, and more.