Can I take my product to a local service center for repair?

Of course. Owning a Consumer Priority Service warranty means that you have choices. If you have a service center that you would like us to utilize you may obtain and submit a written estimate to us. Within 1-2 business days, our claims department will review the estimate and provide you with a response. Your claim may be approved for full or partial reimbursement. Most service centers offer free estimates of repair. Please be advised that your warranty does not provide you with reimbursement costs for estimates. In order to avoid out of pocket expenses, we recommend sending your product to the service center we will assign to your claim.

If you decide to use a local repair center, full or partial reimbursement must approved by CPS prior to work being performed. Unfortunately, we cannot reimburse you for work performed without our pre-authorization.