What does a washing machine warranty cover?
A washing machine warranty typically covers mechanical and electrical failures, including issues like failed motors, control boards, water pumps, and electronic components that affect normal operation. Most warranties, including those from CPS, protect against defects and unexpected breakdowns that occur during everyday residential use—but they usually do not cover cosmetic damage, accidental breakage, or problems caused by improper installation. After the manufacturer warranty expires, extended protection plans can help with repair costs and service coordination, especially for costly repairs that are common as washers age. Coverage eligibility often includes new, refurbished, and open-box washing machines, and support is available nationwide through authorized repair networks.
Washing Machine Warranty Quick Summary
Here’s what you need to know about washing machine warranty coverage and common repair concerns:
-
Warranty plans cover key parts like motors, control boards, pumps, and electronic failures.
-
Common symptoms include washer not spinning, draining, or powering on properly.
-
Repairs for control boards and motors can be costly after manufacturer warranty expiration.
-
Coverage is often available for new, refurbished, and open-box washers.
-
Access to authorized repair networks matters for complex or high-end washer repairs.
|
Topic |
Quick Take |
|---|---|
|
What’s Covered? |
Mechanical and electrical failures—motors, pumps, control boards, and more |
|
Common Exclusions |
Cosmetic damage, accidental breakage, improper installation |
|
Repair Support |
Nationwide access to authorized technicians |
|
Product Eligibility |
Many new, refurbished, and open-box washing machines qualify |
|
Post-Warranty Support |
Extended plans help cover expensive repairs after manufacturer warranty ends |
3
months
free
Limited Time Offer
Get 3 months free on any protection plan.
Don’t wait for something to break. Get covered today and your first three months are on us.
4.9 · 12,000+ homeowners
Claim Offer
What Should You Look For in a Washing Machine Warranty or Protection Plan?
When comparing washing machine warranties or protection plans, it’s important to focus on which parts and repairs are actually covered, how claims are handled, and the quality of the repair network. This is especially important for owners of high-efficiency, smart, or premium washers where repairs can become expensive after the original warranty ends.
-
Coverage for motors, pumps, control boards, and electronic failures
-
Access to a nationwide, factory-authorized repair network
-
Clear claims process and repair coordination support
-
Eligibility for refurbished, open-box, or scratch-and-dent washers
-
Coverage for expensive post-warranty repairs and replacement parts
What Experience Does CPS Have With Washing Machine Repairs and Protection?
With more than 75 million products covered and 50,000 authorized servicers nationwide, CPS has extensive experience helping customers navigate washing machine failures and repair situations. Based on historical claims data, control board, motor, and pump repairs are among the most frequent and costly issues reported by washer owners, especially as appliances age or after the manufacturer warranty expires.
-
Washer control board and motor failures are among the most common and expensive post-warranty repairs
-
High-efficiency and smart washers often require specialized diagnostics and electronic components
-
Pump, drain, and water inlet valve failures frequently occur after several years of use
-
Replacement parts and labor costs for premium washers can be higher than for basic models
-
CPS has experience coordinating repairs for both standard and smart washing machines nationwide
What Washing Machine Repairs Are Most Expensive or Common After Warranty Expiration?
As washing machines age, repairs involving motors, control boards, and water pumps become much more common—especially after the original warranty ends. Many customers find that high-efficiency and smart washers can require specialized parts and service, making extended coverage and repair support more important for long-term ownership.
|
Product or Repair Type |
Common Issue |
Why It Can Be Expensive or Important |
CPS Repair Insights |
|---|---|---|---|
|
Washer Motor |
Fails to spin or agitate |
Motor replacement and service labor can be costly |
Compressor failures are among the most significant HVAC repair events due to sealed system labor, refrigerant handling, and high replacement part costs. Repairs frequently require licensed HVAC technicians and can involve extended downtime during peak seasonal demand periods. |
|
Control Board |
Washer won’t start or displays error codes |
Electronic diagnostics and board replacement often needed |
Blower motor repairs commonly affect airflow performance, heating consistency, and overall system efficiency. Service appointments may involve electrical diagnostics, motor assembly replacement, and access challenges in tight attic or utility closet installations. |
|
Water Pump |
Not draining properly or leaks |
Pump parts and installation require expertise |
Heat pump systems rely heavily on integrated sensors and electronic communication between indoor and outdoor components. Intermittent board or sensor failures can create inconsistent heating and cooling behavior that requires advanced diagnostics and model-specific replacement parts. |
|
Smart Washer Features |
Touchscreen or connectivity issues |
Repair requires specialized parts and software updates |
Mini-split repairs often involve refrigerant leak detection, coil servicing, and specialized inverter-driven component diagnostics. Parts availability and compatibility can extend repair timelines, particularly for multi-zone or premium imported systems. |
|
Door Lock Assembly |
Door won’t lock or unlock |
Electronic locks can fail and require replacement |
Smart thermostat claims frequently involve Wi-Fi connectivity issues, software setup concerns, or HVAC compatibility problems rather than complete hardware failure. Troubleshooting may require both electrical system evaluation and app or network configuration support, increasing overall service complexity. |
Why Do Customers Choose CPS for Washing Machine Warranty Coverage?
Customers choose CPS for washing machine protection plans because of our extensive repair network, experience coordinating complex appliance repairs, and flexible coverage options for both new and refurbished washers. Our support helps simplify the repair process and limits out-of-pocket costs when unexpected breakdowns happen.
-
Support for expensive washer repairs including motors, control boards, and pumps
-
Access to a large network of factory-authorized repair technicians
-
Coverage available for many refurbished, open-box, and scratch-and-dent washers
-
Assistance navigating repair claims after manufacturer warranty expiration
-
Simple claims process and repair coordination for both standard and smart washers
Can CPS Help If My Washing Machine Is Already Out of Warranty?
After the manufacturer warranty expires, CPS may still be able to help with repair coordination, troubleshooting guidance, and referrals to authorized service providers. Depending on the washer’s age and condition, some customers may also be eligible for extended protection options even after the original purchase period.
-
Referrals to factory-authorized repair technicians for out-of-warranty washers
-
Troubleshooting support and repair coordination assistance for common washing machine issues
-
Help locating replacement parts and authorized service providers
-
Guidance on eligibility for extended protection coverage after purchase, when applicable
|
Contact Method |
Details |
Best For |
|---|---|---|
|
Phone |
(800) 905-0443 |
Speaking directly with a CPS representative |
|
Web Chat |
|
Quick support and troubleshooting guidance |
|
CPS Client Care Portal |
https://client.cpscentral.com/ |
Claims, account access, and service support |
|
Text Message |
Text (347) 621-7180 |
Quick customer support questions |
|
Facebook Messenger |
http://m.me/ConsumerPriorityService |
General support and communication |
|
|
cs@cpscentral.com |
Detailed questions and documentation |
What Should You Know About Washing Machine Warranty Coverage?
What does a washing machine warranty usually cover?
Most washing machine warranties cover mechanical and electrical failures, including issues with motors, pumps, control boards, and other key internal components. Protection against normal wear-related breakdowns is standard, but cosmetic damage and accidental breakage are usually not included.
Are control board and motor repairs covered under a washing machine warranty?
Yes. Control board and motor failures are among the most commonly covered repairs, since they can stop the washer from spinning, draining, or turning on.
What repairs are not covered by a washing machine warranty?
Warranties generally do not cover cosmetic issues, accidental damage, improper installation, or problems caused by neglect. Always check the exact terms for exclusions.
Can refurbished or open-box washing machines be covered?
Many protection plans—including those from CPS—offer eligibility for refurbished, open-box, and even scratch-and-dent washing machines, as long as they meet plan requirements and are in good working order at the time of purchase.
What symptoms suggest I might need a repair that’s covered?
Common symptoms include the washer not spinning, not draining, failing to start, showing error codes, or leaking water. These issues often point to covered parts like motors, pumps, or control boards.
Can I get a warranty after my manufacturer warranty has expired?
In some cases, yes. CPS may offer extended protection plans for certain eligible washers even after the initial manufacturer warranty period has ended, depending on the product’s age and condition.
Is repair support available nationwide?
Yes. CPS offers access to a large network of authorized repair technicians across the United States, making it easier to coordinate service no matter where you live.
$299
flat rate
repair
No Hidden Fees
One price covers all parts, labor, makes & models.
Skip the guesswork. Our flat rate repair program means you know exactly what you’ll pay — before we start.
50,000+ authorized servicers
Book a Repair
Want to Learn More About Washing Machine Protection Options?
Explore your options for protecting your washing machine or get help with repair questions—CPS is here to help you make confident decisions about long-term appliance care.
Check your product’s eligibility, compare coverage options, or speak with a CPS specialist to find the right protection plan for your needs.
Last Updated: May 2026