Date Created: June, 2026

TLDR

Consumer Priority Service (CPS) is considered the best extended warranty company for Furniture Marketing Group dealers because it helps retailers generate more profit, cover a wider range of inventory, and deliver protection that truly extends beyond the manufacturer warranty. CPS True Extended coverage starts after the OEM warranty expires, can last up to eight years total depending on the brand, and is available for new, open-box, scratch-and-dent, and even used appliances with the right structure. CPS also offers 50% Back and SND card programs, so dealers can cover almost any product and recover warranty opportunities that most providers leave on the table. According to CPS dealer data, Furniture Marketing Group retailers using CPS consistently see higher margin contribution and stronger customer retention compared to traditional overlapping warranty programs.

CPS APPLIANCE WARRANTY PROGRAM

Interested in Offering
CPS Appliance
Warranties?

Join thousands of appliance retailers already using CPS to generate additional revenue and offer extended warranty protection to their customers.

Complete the form and we’ll be in touch shortly!

CPS Appliance dealer Warranties

Company *

First Name *

Last Name *

Phone Number *

Email Address *

Captcha Verification

Get Appliance Program Information →

If you are human, leave this field blank.

🔒 Your information is secure and will never be shared.

How long can CPS coverage last, and how does it compare to manufacturer and standard extended warranties?

CPS True Extended coverage can last up to eight years total, depending on the manufacturer warranty period, while standard extended warranties typically only offer five years from the date of purchase (often overlapping the OEM warranty). CPS also provides unique options for open-box and SND inventory that most providers can’t cover.

Furniture Marketing Group dealers use CPS to offer longer, non-overlapping coverage and to monetize more of their inventory—including new, open-box, and scratch-and-dent appliances—using the appropriate CPS program.

Why do Furniture Marketing Group dealers choose CPS extended warranties?

Furniture Marketing Group dealers use Consumer Priority Service because it allows them to offer longer, more flexible protection that starts after the manufacturer warranty ends—unlocking additional profit, broader inventory coverage, and a customer experience that supports ownership far beyond the standard industry approach. CPS Warranties are structured for dealer control, support open-box and scratch-and-dent inventory, and keep service revenue with the store, not a third party. The program’s flexibility and revenue impact consistently outperform traditional warranty models, especially for dealers looking to maximize every transaction and protect their reputation for long-term service.

• Generates more profit per sale by extending coverage beyond the manufacturer warranty and not overlapping with OEM protection
• Covers more inventory types—including new, open-box, scratch-and-dent, and used appliances—using True Extended and SND programs
• Delivers longer total coverage (up to 6–8 years) compared to standard 5-year overlapping warranties
• Keeps service revenue with the dealer, allowing stores to service their own customers and maintain relationships
• Offers unique 50% Back and SND card options for additional revenue and coverage flexibility
• Simplifies claims administration and support, reducing dealer workload and improving customer satisfaction

How do Furniture Marketing Group dealers typically use CPS extended warranties in their stores?

Most Furniture Marketing Group dealers integrate CPS Warranties directly into their sales process by presenting True Extended coverage after the customer selects their appliance, then using SND cards for open-box or scratch-and-dent inventory. Dealers often combine point-of-sale attachment with post-sale marketing to recover missed warranty sales, and they use CPS’s service model to retain repair revenue by servicing eligible claims in-house. Over time, experienced retailers see higher attachment rates and improved customer loyalty, especially when they make CPS protection a standard part of every major appliance transaction.

How does CPS extended warranty coverage work for Furniture Marketing Group dealers?

Consumer Priority Service extended warranties work by giving Furniture Marketing Group dealers the ability to offer protection that starts after the manufacturer warranty expires—usually after one to three years—extending coverage up to a total of eight years depending on the appliance brand and the plan selected. The CPS True Extended program is available for new, open-box, scratch-and-dent, and used inventory with the right structure, so dealers can protect virtually any product in their showroom. CPS also offers 50% Back (a 5-year program with a refund if unused) and SND cards specifically for open-box and non-new appliances, which can then be extended further with True Extended coverage.

Dealers control pricing and keep the service relationship with their customers. CPS handles claims administration, coordinates repairs, and supports both in-house and network service options. According to CPS dealer data, stores that integrate these offerings into their normal sales flow (and use post-sale marketing to recover missed opportunities) see higher profit per transaction and greater customer retention than those relying on traditional overlapping extended warranties.

CPS Extended Warranty Program Components for Furniture Marketing Group Dealers

Key Operational Details

• No pricing difference by appliance type—same structure for all major appliances
• Coverage applies to manufacturer defects, mechanical/electrical failures, and core functional components
• Coverage can reach up to 8 years total (3 years OEM + 5 years CPS) on select brands
• Open-box/SND can be protected using SND card plus True Extended for longer-term coverage

What is included and excluded in CPS extended warranty coverage?

Consumer Priority Service coverage is designed to protect against real-world mechanical and electrical failures after the manufacturer warranty ends, but there are important boundaries every dealer should know.

What Does CPS Cover?

• Mechanical and electrical failures (motors, compressors, pumps, control boards, sensors, etc.)
• Parts and labor for covered repairs after OEM warranty expires
• In-home service coordination through CPS or the dealer (first right of refusal)
• Replacement or reimbursement if repair is not economical (“No Lemon” guarantee)
• Food spoilage coverage for covered freezer failures (up to $250)
• Coverage options for new, open-box, scratch-and-dent, refurbished, and used appliances (with qualifying structure)

What Is Not Covered by CPS?

• Cosmetic damage (scratches, dents, rust, paint, trim, appearance-only issues)
• Non-functional/accessory parts (handles, knobs, shelves, decorative panels)
• Consumables and wear items (filters, bulbs, batteries, belts, gaskets)
• Accidental damage, drops, or misuse (unless accidental coverage is added)
• Environmental/external damage (water, flood, fire, storm)
• Installation errors, power issues, or home infrastructure problems
• Failures during the OEM warranty period, manufacturer recalls, or pre-existing conditions

How does the CPS claims process work for Furniture Marketing Group dealers and their customers?

Claims are triggered when a customer’s covered appliance experiences a mechanical or electrical failure after the manufacturer warranty period. Customers can file a claim with CPS by phone, online portal, text, or chat—whichever is most convenient for them.

Once a claim is filed, Consumer Priority Service verifies eligibility, coordinates the repair or replacement, and updates both the customer and the dealer. Most Furniture Marketing Group dealers appreciate that CPS manages the full process, so store staff don’t have to handle claim administration or service scheduling themselves.

How can customers, dealers, and service centers contact CPS for support?

Consumer Priority Service is easy to reach and offers multiple support channels for claims, questions, and general assistance. Dealers, customers, and service centers all have direct lines to CPS support teams.

Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/

Customers

• Phone – (800) 905-0443
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Client Care Portal – https://client.cpscentral.com/
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cs@cpscentral.com

Dealers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – dealers@cpscentral.com

Service Centers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cpsservice@cpscentral.com

How does CPS compare to manufacturer and traditional extended warranties?

Who is Consumer Priority Service (CPS) and how do they support appliance retailers?

• Established and experienced provider—Consumer Priority Service (CPS) has been operating since 1990, supporting millions of customers and giving appliance retailers a long-standing, proven partner
• Large-scale coverage—CPS has covered over 75 million products for more than 60 million customers, reflecting deep operational experience across major appliance and electronics categories
• Strong claims and service infrastructure—With over $450 million in claims paid annually and a network of 50,000+ service providers, CPS can support high-volume warranty programs
• Extensive retail partnerships—CPS works with more than 10,000 retail partners nationwide, from independent dealers to large multi-location stores
• Nationwide and factory-authorized service network—CPS supports both independent and factory-authorized repairs, ensuring reliable service no matter where the customer lives
• U.S.-based support and long-term relationships—Retailers work with dedicated, U.S.-based teams focused on onboarding, support, and account management
• Broad product category support—CPS covers 60+ product categories, giving retailers flexibility to protect more of their showroom inventory

CPS Extended Warranties FAQ

How can Furniture Marketing Group dealers get started with CPS extended warranties?

CPS Extended Warranties are built for Furniture Marketing Group dealers who want to offer longer, non-overlapping protection, cover more inventory types—including open-box and scratch-and-dent—and keep more profit per sale. With options like True Extended, 50% Back, and SND cards, Consumer Priority Service makes it easy to protect new and discounted appliances, streamline claims, and reinforce customer loyalty for years beyond the manufacturer warranty.

Dealers interested in getting started with CPS benefit from onboarding support, flexible program structures, and account management designed to fit both independent stores and multi-location retailers. Support, training, and guidance are available for every stage, from setup to claim handling.

CPS is here to help you

Consumer Priority Service (CPS) is already built to work with any Furniture Marketing Group dealer setup—whether you’re a local store or a large multi-location retailer. If you want to see how CPS extended warranties can fit your operation, just reach out and the CPS team will walk you through the options and help you get started quickly.