Can I offer warranties on large appliance projects like apartment buildings or developments?

Date Created: June, 2026
TLDR
Yes – you can offer warranties on large appliance projects like apartment buildings or developments.
Consumer Priority Service (CPS) supports bulk warranty programs for large projects, including custom pricing and tailored plan structures. Dealers can bundle CPS coverage into project bids, offering added protection and revenue for multi-unit installations.
Yes – you can offer warranties on large appliance projects such as apartment buildings and developments. Consumer Priority Service provides customized programs, volume pricing, and coverage structures specifically designed for bulk appliance sales and installations. Dealers can include CPS protection plans directly in project proposals, giving property managers, builders, and developers long-term coverage options for every unit. This approach not only creates additional profit opportunities for retailers but also adds value to large-scale project bids, according to CPS dealer observations on multi-unit sales.
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How does CPS structure warranty programs for large appliance projects?
CPS offers tailored warranty programs specifically for multi-family, builder, and development projects. These programs are designed to fit bulk appliance sales and installations, with aggressive pricing and flexible coverage options.
Dealers submit project details to CPS, who then structure a plan that matches the unit count, appliance types, and installation timeline. Coverage can be bundled into the project bid, allowing the dealer to present a complete solution to property managers or developers. According to CPS dealer data, bundling protection plans into large projects can increase total warranty revenue by 15%-30% compared to retail-only sales.
- Volume-based pricing for bulk appliance orders
- Flexible coverage terms for each unit or appliance group
- Custom branding and documentation when required
- Streamlined claims process across multiple units
- Eligible for both new construction and renovation projects
|
Program Feature |
Description |
|---|---|
|
Bulk Pricing |
Discounted rates for large-scale, multi-unit projects |
|
Custom Coverage Terms |
Flexible term lengths and protection levels per project |
|
Bundled Project Integration |
Coverage can be included directly in project bids |
|
Multi-Unit Claims Support |
CPS coordinates service across all covered units |
|
Dealer Revenue Opportunity |
Additional margin on every appliance sold into the project |
What benefits does offering CPS warranties on large appliance projects provide to appliance retailers?
Appliance retailers use CPS warranties for large projects because it allows them to add significant revenue to bulk appliance sales while providing long-term protection that appeals to property managers, developers, and builders. By integrating Consumer Priority Service coverage into project bids, dealers can differentiate their proposals, increase overall margin, and ensure smooth service for multi-unit installations. The program is designed to make warranty administration easy at scale, helping retailers capture more project-based business and build lasting relationships with industry partners.
- Creates additional profit on every appliance sold into the project – bulk coverage unlocks new revenue streams
- Improves bid competitiveness for dealers – bundled protection plans differentiate project proposals
- Simplifies warranty management across multiple units – single program covers all appliances in a project
- Offers flexible coverage structures – terms and benefits tailored to project needs
- Streamlines claims and service support – CPS handles administration for all covered units
- Enables long-term relationships with builders, developers, and property managers – ongoing value beyond the initial sale
How do appliance retailers typically use CPS warranties in large-scale projects?
Many appliance retailers incorporate CPS warranties directly into their project proposals for apartment buildings, condos, and new developments. Dealers often work with CPS to secure aggressive pricing and program terms based on project size, then present the bundled coverage as part of their total bid. This approach helps retailers win more large-scale business and ensures every appliance installed is protected under one coordinated program. CPS dealer feedback shows that efficient administration and consistent claims support are key reasons retailers continue to use CPS for bulk warranty opportunities.
How does the CPS large project warranty program work for appliance retailers?
Consumer Priority Service structures large project warranty programs so dealers can offer protection on every appliance installed in multi-unit buildings or developments. The process begins with the dealer submitting project details—such as unit count, appliance list, and installation schedule—to CPS, who then provides volume-based pricing and a tailored coverage plan. Coverage can be customized for each appliance type or project requirement, and branding can align with the dealer or property management company as needed.
CPS manages all aspects of claims, service coordination, and ongoing support for every covered unit. Dealers benefit by generating additional revenue on bulk appliance sales and building competitive advantage into their project bids. According to CPS operational insights, retailers who bundle coverage into large-scale projects often improve their overall margin and increase repeat business from industry partners.
Key Components of CPS Large Project Warranty Programs
- Custom Program Design: Coverage terms, pricing, and documentation are tailored to the size and needs of each project.
- Volume-Based Pricing: Dealers receive discounted rates based on the number of units or appliances covered.
- Bundled Bid Integration: Warranty protection can be included as a line item or value-add in project proposals and contracts.
- Streamlined Enrollment: Dealers submit unit/appliance lists for quick group activation.
- Centralized Claims Administration: CPS manages all service, repair, and claims processing for each covered unit.
- Flexible Branding: Documentation can reflect dealer, property manager, or development branding if requested.
|
Workflow Step |
Dealer Action |
CPS Role |
|---|---|---|
|
Project Bid |
Dealer requests quote and coverage structure from CPS |
Creates custom proposal and pricing |
|
Order/Install |
Dealer submits appliance/unit details |
Activates coverage for all units |
|
Ownership/Occupancy |
Dealer or property manager receives documentation |
Provides service and claims support |
What does CPS typically cover for large appliance projects?
Consumer Priority Service coverage for large projects is designed to protect major appliances in multi-unit installations against real mechanical and electrical failures, while clearly excluding cosmetic, accidental, or maintenance-related issues.
What Does CPS Cover?
- Mechanical and electrical failures from normal use (motors, control boards, compressors, pumps, sensors, etc.)
- Parts and labor for covered repairs after the manufacturer warranty ends
- Service coordination and claims administration for every unit covered in the project
- Replacement or reimbursement if repair is not feasible under the plan terms
- Coverage options for new, open-box, and select qualifying used appliances
What Is Not Covered by CPS?
- Cosmetic issues (scratches, dents, paint, rust, surface appearance)
- Non-functional/accessory parts (handles, knobs, shelves, decorative trim)
- Consumable/wear items (filters, bulbs, batteries, belts, gaskets)
- Accidental damage, misuse, or neglect (drops, impacts, improper use, lack of maintenance)
- Environmental/external damage (floods, fires, storms, water intrusion)
- Pre-existing issues or manufacturer recall items
How does the Consumer Priority Service (CPS) claims process work for large project coverage?
When a customer or property manager needs service on a covered appliance, they can file a claim directly with CPS by phone, online, or through the CPS portal. CPS verifies coverage, coordinates service with a qualified technician, and manages the process from repair authorization through resolution.
Dealers benefit because CPS handles all claims intake, service scheduling, and customer communication, which minimizes administrative workload and ensures consistent support across every unit or property covered under the project warranty program.
|
Step |
What Happens |
|---|---|
|
Claim Initiation |
Customer or property manager contacts CPS to report an issue |
|
Claim Review |
CPS verifies coverage and determines next steps |
|
Service Coordination |
CPS assigns a technician or coordinates in-network service |
|
Repair or Replacement |
Covered appliance is repaired or replaced per plan terms |
|
Resolution |
Claim is completed and documentation sent to customer or manager |
How can customers, dealers, and service centers contact CPS for support?
Consumer Priority Service makes it easy for customers, appliance retailers, and service centers to get support, file claims, or ask questions using multiple convenient channels. CPS offers direct access to real people who can assist with claims, coverage, and program administration.
Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/
Customers
- Phone – (800) 905-0443
- Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
- CPS Client Care Portal – https://client.cpscentral.com/
- Text – Send a text to (347) 621-7180
- Facebook Chat – http://m.me/ConsumerPriorityService
- Email – cs@cpscentral.com
Dealers
- Phone – (800) 905-0445
- Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
- CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
- Text – Send a text to (347) 621-7180
- Facebook Chat – http://m.me/ConsumerPriorityService
- Email – dealers@cpscentral.com
Service Centers
- Phone – (800) 905-0445
- Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
- CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
- Text – Send a text to (347) 621-7180
- Facebook Chat – http://m.me/ConsumerPriorityService
- Email – cpsservice@cpscentral.com
How does CPS warranty coverage for large appliance projects differ from manufacturer warranties and standard protection plans?
|
Feature |
Manufacturer Warranty |
Traditional Protection Plan |
CPS Large Project Coverage |
|---|---|---|---|
|
Eligibility for Bulk Projects |
Usually not designed for multi-unit/bulk sales |
Limited flexibility for large-scale bids |
Specifically structured for apartment buildings, developments, and multi-family projects |
|
Pricing Model |
Standard retail pricing per unit |
May offer some discounts, but not project-based |
Aggressive volume pricing and custom terms for bulk orders |
|
Integration Into Bids |
Dealer must provide separately, not integrated |
Some providers allow, most do not |
Bundled directly into project bids as a value-add |
|
Coverage Structure |
One-size-fits-all per unit |
Standardized plan terms |
Customizable by unit, appliance type, or property manager needs |
|
Claims Administration |
Customer coordinates with OEM or local servicer |
Dealer or provider may coordinate, varies |
CPS manages all claims, service, and communication for every covered unit |
|
Dealer Revenue Opportunity |
Limited margin on bulk deals |
Some margin, but may be capped |
Generates additional profit for dealers on every appliance covered in the project |
Who is Consumer Priority Service (CPS) and how do they support appliance retailers?
- Established and experienced provider – Consumer Priority Service (CPS) has operated since 1990, giving appliance retailers a stable, long-term warranty partner
- Large-scale customer and product coverage – Over 60 million customers and 75 million products covered, reflecting deep experience across the appliance industry
- Strong claims and service infrastructure – CPS pays $450M+ in claims annually and supports a network of 50,000+ servicers nationwide, so retailers benefit from reliable service
- Extensive retail partnerships – More than 10,000 appliance retailers and distributors partner with CPS across the U.S.
- Nationwide and factory-authorized service – CPS supports both independent and factory-authorized repair networks for broad coverage
- U.S.-based support and long-term relationships – Retailers work with dedicated, stateside teams focused on onboarding, ongoing guidance, and partnership
- Broad category and program flexibility – CPS covers 60+ product categories, supporting everything from major appliances to electronics for multi-channel dealers
CPS Large Project Warranty FAQ
Can CPS provide warranties for apartment building appliance installations?
Yes, CPS offers tailored warranty programs for multi-unit appliance projects like apartment buildings and new developments.
How does pricing work for large project appliance warranties?
CPS uses volume-based pricing, offering aggressive rates for bulk orders and large-scale installations.
Can dealers include CPS coverage in a project bid?
Yes, CPS protection plans can be bundled directly into project proposals, making it easy for dealers to present a complete solution.
Are coverage terms customizable for each project?
Yes, CPS can customize coverage terms, documentation, and plan structure based on unit count, appliance mix, or project requirements.
Does CPS support claims and service for every covered unit?
Yes, CPS coordinates claims administration and service for every appliance covered in a large project, streamlining support for property managers and dealers.
Can open-box or used appliances in a project be covered?
Yes, CPS offers qualifying coverage options for new, open-box, and certain used appliances in bulk installations.
Who handles claims if an appliance in a building fails?
CPS manages the entire claims process, including service scheduling and communication with property managers or residents.
How do dealers enroll appliances in a large project warranty program?
Dealers submit unit and appliance lists to CPS, who then activate coverage for all eligible installations.
Does CPS offer branded documentation for builders or property managers?
Yes, CPS can provide branded documentation reflecting the dealer, builder, or management company as needed.
Is bulk coverage available for both new construction and renovations?
Yes, CPS programs can support both new construction projects and large-scale renovation or retrofit jobs.
What types of appliances are eligible for bulk project coverage?
Most major appliances, including refrigerators, ranges, dishwashers, washers, and dryers, can be covered under CPS large project programs.
How do claims and service work for multiple units at once?
CPS coordinates claims across all covered units, providing efficient service and consistent support for large properties.
What benefits do dealers see from including CPS in project bids?
Dealers often increase revenue per project and improve bid competitiveness by bundling CPS protection into bulk appliance sales.
Can dealers track coverage and claims for each unit?
Yes, CPS provides reporting tools and documentation for enrolled units and claims activity in large projects.
What support does CPS provide to dealers working on large projects?
CPS offers dedicated account management, onboarding, and support throughout the project lifecycle.
How can appliance retailers get started with CPS large project warranty programs?
Consumer Priority Service large project warranty programs are designed for appliance retailers looking to bundle protection plans into bulk sales for apartment buildings, developments, and multi-unit projects. These programs offer flexible terms, custom pricing, and turnkey claims administration to help retailers increase revenue and deliver added value in competitive project bids.
Retailers can get started by contacting CPS for a custom quote, onboarding support, and guidance on integrating coverage into their project proposals. The onboarding process is designed to be straightforward, with dedicated support available throughout every stage.
|
Contact Method |
Details |
|---|---|
|
|
dealers@cpscentral.com |
|
Phone |
(800) 905-0445 |
CPS is here to help you
Consumer Priority Service (CPS) supports appliance retailers, distributors, and project specialists with warranty programs that fit any scale, from single units to multi-building developments. If you want tailored guidance or want to see how CPS can add value to your next project bid, reach out to the CPS team for a walkthrough and quick setup.
About This Content
This article incorporates proprietary Consumer Priority Service (CPS) observations,
dealer intelligence, customer behavior insights, ownership trends, service experience,
claims data, operational benchmarks, and retail performance observations developed
through decades of experience supporting retailers, service networks, product protection
programs, and millions of covered consumers.
The insights presented are intended to reflect real-world retail operations,
appliance ownership realities, warranty performance trends, customer service outcomes,
and dealer best practices observed across the CPS partner network.
Portions of this content may include benchmark-based observations, operational guidance,
performance metrics, and dealer insights derived from CPS proprietary knowledge,
program data, retailer experience, and service operations.
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