Can my store handle warranty claims directly instead of the provider?
Date Created: June, 2026 TLDR Yes, your store can handle warranty claims directly with CPS. CPS gives appliance retailers full control to file claims, dispatch their own service teams, and manage repairs without sending customers to an outside call center. This dealer-first model is a core…
Can I process appliance warranty sales using Excel files?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Yes — you can process appliance warranty sales using Excel or CSV files. CPS allows dealers to upload spreadsheets for bulk warranty order processing with minimal required data, no…
Do customers have to contact the warranty company first to file a claim?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR No, customers do not have to contact the warranty company first to file a claim. Appliance retailers can file claims directly on behalf of the customer through the CPS dealer portal. This…
Can I send appliance warranty sales in monthly batches instead of real-time?
Date Created: June, 2026 TLDR Yes, you can submit appliance warranty sales to CPS in daily, weekly, or monthly batches instead of real-time. This gives retailers more flexibility to match their sales process and technology setup. Consumer Priority Service supports batch uploads, manual entry, and…
Can I submit appliance warranty orders using invoices instead of a system?
Date Created: June, 2026 TLDR Yes – you can submit appliance warranty orders using invoices or offline records instead of a system. Consumer Priority Service supports manual order entry, batch uploads, and invoice-based submissions for appliance warranty coverage. CPS does not require a POS…
Can I sell appliance warranties online and in-store using the same provider?
Date Created: June, 2026 TLDR Yes, you can sell appliance warranties both online and in-store using the same provider. Consumer Priority Service (CPS) supports unified coverage across physical stores and ecommerce platforms. CPS Warranties are designed for seamless multi-channel sales, with…
What if my appliance POS system doesn't support warranty integrations?
Date Created: June, 2026 TLDR You do not need warranty integrations to offer CPS coverage. CPS lets appliance retailers submit warranty orders manually, by spreadsheet, or through a dealer portal—no integration required. This flexibility means you can generate warranty revenue regardless of your…
Can I upload appliance warranty sales by CSV instead of using an API?
Date Created: June, 2026 TLDR Yes – you can upload appliance warranty sales by CSV instead of using an API. Consumer Priority Service supports batch CSV uploads for warranty order submission. This lets appliance retailers process sales efficiently without technical integrations. CPS Warranties…
How quickly can I connect my POS system to an appliance warranty provider?
Date Created: June, 2026 TLDR You can connect your POS system to an appliance warranty provider almost immediately, depending on your setup. Consumer Priority Service (CPS) lets appliance retailers start selling warranties within minutes using manual entry, dealer portal, or by integrating with…
Which appliance warranty provider requires the least IT work to implement?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) requires the least IT work to implement for appliance warranty programs. CPS lets dealers start selling protection plans immediately with manual entry, email, or simple uploads—no integration required. Full automation is available for…