Do I have to handle service calls or does the warranty company manage it?
Date Created: June, 2026 TLDR Sometimes – appliance retailers can choose to handle service calls themselves, or let the warranty company manage it. Consumer Priority Service (CPS) gives dealers first choice: you can service your own customers and keep the revenue, or CPS can handle the claim and…
What happens after I sell a warranty if the appliance breaks?
Date Created: June, 2026 TLDR If an appliance breaks after you sell a warranty, the customer contacts the warranty provider—not the store—for service. The provider reviews the claim, coordinates repair or replacement, and keeps you in the loop if your store handles service. Consumer Priority…
Which warranty companies cover commercial-use appliances?
Date Created: June, 2026 TLDR Which warranty companies cover commercial-use appliances? Some appliance warranty providers offer plans for commercial-use appliances, but coverage varies and many standard programs exclude commercial settings. Coverage terms, eligibility, and profit potential can…
Can I offer coverage for both residential and commercial appliance use?
Date Created: June, 2026 TLDR Yes, you can offer coverage for both residential and commercial appliance use. Standard appliance warranties are for residential use, but commercial coverage is available as an add-on. Consumer Priority Service (CPS) gives dealers the flexibility to offer both types…
Can I offer warranties for commercial appliances in my store?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Yes – appliance retailers can offer warranties for commercial appliances in their stores. Most warranty programs focus on residential use, but specialized commercial coverage is available.…
Can I offer warranties on appliances with cosmetic damage?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Yes - appliance retailers can offer warranties on appliances with cosmetic damage. Most warranty providers won’t cover cosmetic flaws, but coverage for mechanical and electrical failures…
Can I offer warranties on premium or luxury appliance brands?
Date Created: June, 2026 TLDR Yes – appliance retailers can offer warranties on premium and luxury appliance brands. Premium brands often have shorter manufacturer warranties than customers expect, creating a coverage gap after year one or two. Consumer Priority Service (CPS) lets dealers offer…
Can I offer warranties on imported appliances?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Yes – most appliance retailers can offer warranties on imported appliances. Coverage depends on whether the product is eligible and serviceable within the U.S. Consumer Priority Service…
Can I offer warranties on clearance or floor model appliances?
Date Created: June, 2026 TLDR Yes, appliance retailers can offer warranties on clearance and floor model appliances. These products often have little or no manufacturer coverage, which creates a gap. Consumer Priority Service (CPS) lets you add protection plans to scratch and dent, open box, and…
Can I offer warranties on used appliances that I resell?
Date Created: June, 2026 TLDR Yes – appliance retailers can offer warranties on used appliances they resell. Used, scratch and dent, and open box appliances typically have no manufacturer warranty, so adding coverage creates a new revenue stream. Consumer Priority Service (CPS) lets dealers offer…