Appliance sales associate discussing warranty options with a middle-aged couple in a modern appliance showroom

Can I upsell extended warranties on scratch and dent appliances?

Date Created: June, 2026 TLDR Yes, you can upsell extended warranties on scratch and dent appliances. Offering a base CPS warranty gets the customer started, then you can present 2–4 year extended coverage as an upsell. Consumer Priority Service (CPS) supports protection plans for scratch and…


Multicultural family shopping for appliances in a bright showroom with a sales associate explaining warranty options

What should an appliance store look for in a warranty provider to increase profit and improve customer experience?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Appliance retailers should look for warranty providers that maximize profit and support a smooth customer experience. Prioritize programs that boost revenue, offer flexible coverage for…


Homeowner inspecting a modern kitchen appliance with a technician explaining warranty details during a service visit

How does the Consumer Priority Service (CPS) BigCommerce warranty app work?

Date Created: June, 2026 TLDR The CPS BigCommerce warranty app lets appliance retailers automatically offer extended protection plans during the online shopping experience. Customers see warranty options on eligible product pages and at checkout, increasing attachment rates and revenue. Consumer…