What is an extended warranty?

An extended warranty is generally an extension of your original manufacturer’s warranty. Most manufacturers warranty their products to be free from defects for up to one year from the date of purchase. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and labor necessary to repair your product.

Most Consumer Priority Service warranties lengthen your product’s coverage for up to an additional 60 months (5 years) to ensure you get years of performance satisfaction from your newly purchased product. Learn more


How do I upload an invoice?

Please see the screenshots below to see where in your account you can upload a product invoice. It's important to have an invoice on file for each warranty you have purchased.

Step 1: Click on your Warranty # to access its options.

Step 2: Click on the "Upload a File" button.

Step 3: Select your invoice file from your computer and click "Upload". That's it! You should see your uploaded files to the right of the page.


How do I file a claim?

Please see the screenshots below to see where in your account you can file a claim.

Step 1: Click on your Warranty # to access its options.

Step 2: Click on the "File a Claim" button.

Step 3: Fill out the form and submit your claim information. Done!


Does my CPS Warranty cover the removal of my car stereo from the dashboard?

An extended warranty is generally an extension of your original manufacturer’s warranty. Most manufacturers warranty their products to be free from defects for up to one year from the date of purchase. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and labor necessary to repair your product. Most Consumer Priority Service warranties lengthen your product’s coverage for up to an additional 60 months (5 years) to ensure you get years of performance satisfaction from your newly purchased product. Learn more


How do I cancel a warranty purchased through Groupon?

To cancel your warranty purchased through Groupon, please contact Consumer Priority Services toll-free number at (800) 905-0443


How do I redeem a Groupon voucher?

Redeeming a Groupon voucher is as simple as:

  1. Go to http://www.cpscentral.com/groupon/
  2. Create your profile by providing your contact information
  3. You will receive an email asking to log into the portal
  4. You then register your product, giving CPS the product details, brand, model, etc.