Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices.

TLDR

Warranty programs for model homes and builder inventory allow appliance retailers and builders to add protection coverage on appliances before these products are purchased or occupied. Consumer Priority Service offers flexible options like True Extended (for new appliances), 50% Back (for new products with refund benefit), and SND coverage (for scratch-and-dent, open box, and used inventory) to ensure all inventory types are eligible. Coverage can begin after the manufacturer warranty expires or, for SND/open box, fill gaps where no OEM warranty exists. Appliance retailers benefit from this structure by generating additional profit on all inventory types while streamlining claims, service, and customer support through CPS. According to CPS dealer data, offering protection on builder and display inventory can increase total warranty revenue by 10–25%.

CPS APPLIANCE WARRANTY PROGRAM

Interested in Offering
CPS Appliance
Warranties?

Join thousands of appliance retailers already using CPS to generate additional revenue and offer extended warranty protection to their customers.

Complete the form and we’ll be in touch shortly!

CPS Appliance dealer Warranties

Company *

First Name *

Last Name *

Phone Number *

Email Address *

Captcha Verification

Get Appliance Program Information →

If you are human, leave this field blank.

🔒 Your information is secure and will never be shared.

What types of CPS coverage options are available for model homes and builder inventory?

Consumer Priority Service supports model homes and builder inventory using three main coverage programs: True Extended, 50% Back, and SND Coverage.

• CPS True Extended – Designed for new appliances with active manufacturer warranties. Coverage starts after the OEM warranty expires and can add up to 5 years of protection.
• CPS 50% Back – For new appliances only, this plan begins at purchase and runs for 5 years. If unused, the customer gets 50% of the plan price back.
• SND Coverage – Covers appliances without OEM coverage, including scratch-and-dent, open box, and used products. Offers a 1-year plan with the option to extend using True Extended.

Retailers and builders can mix and match these programs to cover all inventory scenarios, including floor models, unsold builder stock, and display appliances. According to CPS dealer feedback, using all three programs maximizes revenue and ensures every appliance is eligible for protection, regardless of condition.

What benefits do warranty programs for model homes and builder inventory provide to appliance retailers?

Appliance retailers use warranty programs for model homes and builder inventory because it allows them to monetize every appliance in their showroom, builder stock, or display environment—regardless of condition or OEM warranty status. By using Consumer Priority Service options like True Extended, 50% Back, and SND Coverage, retailers can generate additional revenue on new, open-box, scratch-and-dent, and used appliances, streamline claims administration, and offer a consistent customer experience even on inventory that traditionally falls outside standard coverage. This approach helps maximize profit, simplify service, and ensure every appliance is protected from day one to post-sale.

• Generates new profit on every inventory type—new, open-box, scratch-and-dent, and used appliances can all be covered with the right CPS plan
• Fills coverage gaps by protecting appliances that lack OEM warranties, including builder stock and display models
• Lets retailers and builders match coverage to inventory status, improving sell-through and customer confidence
• Simplifies claims and service—CPS handles all administration, reducing dealer workload
• Increases total warranty revenue by 10–25% according to CPS dealer benchmarks
• Supports long-term customer relationships by ensuring support even after homes are sold or occupied

How do appliance retailers typically use CPS warranty programs for model homes and builder inventory?

Many appliance retailers and builders use CPS warranty programs to cover showroom displays, builder model homes, and unsold inventory right from the start—regardless of whether the appliance is new, open-box, or scratch-and-dent. In practice, experienced retailers assign the right CPS plan based on inventory type: True Extended for new appliances, SND Coverage for open-box or used, and 50% Back for premium new stock. This ensures every unit can be protected, sold with confidence, and serviced through a single, dealer-friendly process. CPS dealer observations show this approach helps maximize inventory revenue and simplifies management across all sales scenarios.

How does CPS warranty coverage work for model home and builder inventory?

Consumer Priority Service offers appliance warranty programs specifically designed to cover the unique needs of model homes, builder inventory, and showroom displays. CPS allows retailers and builders to select coverage based on the appliance’s condition: True Extended for new appliances, 50% Back for new products with a refund feature, and SND Coverage for scratch-and-dent, open box, or used inventory. Coverage can begin after the manufacturer warranty or fill gaps when the OEM warranty doesn’t apply, such as for floor models or used stock.

Retailers and builders can enroll inventory in the appropriate CPS plan at the time of installation, display, or sale, ensuring every appliance is eligible for protection. Claims, service coordination, and customer support are managed by CPS, with the option for the dealer to handle service when preferred. This structure maximizes warranty revenue, supports consistent customer care, and simplifies administration for all types of builder and display inventory. CPS dealer data shows that offering coverage on builder and model home inventory can increase total warranty profit by up to 25%.

CPS Model Home & Builder Inventory Warranty Program – Key Features

• Full Inventory Coverage – Protects new, open-box, scratch-and-dent, and used appliances in display or builder stock
• Flexible Program Selection – True Extended (new), 50% Back (new, refund if unused), SND Coverage (scratch-and-dent/open box/used)
• Coverage Activation – Enroll appliances before home occupancy or at point of sale
• OEM Warranty Coordination – True Extended begins after OEM warranty; SND Coverage fills gaps for non-OEM inventory
• Claims & Service – CPS manages all claims, service assignment, and support, with dealer-first service rights
• Revenue Opportunity – Enables profit on every inventory type, including units that don’t qualify for manufacturer coverage
• Consistent Customer Experience – One warranty process regardless of inventory status or end buyer

What does CPS typically cover for model home and builder inventory?

CPS warranty programs for model homes and builder inventory are designed to protect functional appliance failures while clearly outlining what is and isn’t included.

What Does CPS Cover?

• Mechanical and electrical failures after the manufacturer warranty ends
• Parts and labor for covered repairs on new, open-box, scratch-and-dent, and used appliances (with program eligibility)
• Service coordination and repair scheduling managed by CPS
• Replacement or reimbursement if the appliance can’t be repaired
• Optional food spoilage benefit for covered refrigerator/freezer failures
• Coverage begins after 30 days for SND/open box/used inventory

What Is Not Covered by CPS?

• Cosmetic damage (scratches, dents, paint, trim, rust, appearance-only issues)
• Non-functional parts (handles, knobs, shelves, decorative panels, glass shelves)
• Consumables and wear items (filters, bulbs, batteries, belts, gaskets)
• Accidental damage, misuse, or abuse (drops, moving damage, improper use)
• Flood, fire, storm, or natural disaster damage
• Pre-existing issues or failures occurring before enrollment

How does the CPS claims process work for model home and builder inventory coverage?

A claim is triggered when a covered appliance in a model home, builder inventory, or display setting develops a mechanical or electrical failure after the warranty is active. Customers or end buyers contact CPS directly by phone, web portal, text, or chat to start a claim.

CPS verifies coverage, assigns a qualified service provider, and manages the repair or replacement process from start to finish. The retailer or builder is not responsible for managing claims, which helps streamline service and ensures the customer receives prompt, professional support throughout the process.

How can customers, dealers, and service centers contact CPS for support?

Consumer Priority Service makes it easy to get help with claims, service, and program questions through multiple support channels. Whether you’re a customer, retailer, or service provider, CPS offers fast access to real people and digital tools.

Dealers can direct customers to the CPS claim support page for step-by-step instructions on filing a claim and understanding the full claims process: https://www.cpscentral.com/how-to-file-a-claim/

Customers

• Phone – (800) 905-0443
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Client Care Portal – https://client.cpscentral.com/
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cs@cpscentral.com

Dealers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Dealer Portal – https://app.cpscentral.com/dealer/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – dealers@cpscentral.com

Service Centers

• Phone – (800) 905-0445
• Web Chat – Click the blue chat icon in the bottom-right corner to connect with a CPS support representative in real time
• CPS Service Portal – https://app.cpscentral.com/provider/login.aspx
• Text – Send a text to (347) 621-7180
• Facebook Chat – http://m.me/ConsumerPriorityService
• Email – cpsservice@cpscentral.com

How does CPS warranty coverage for model homes and builder inventory compare to manufacturer warranties and traditional protection plans?

Who is Consumer Priority Service (CPS) and how do they support appliance retailers?

• Established and experienced provider – Consumer Priority Service (CPS) has been operating since 1990, offering appliance retailers a proven, long-term partner
• Large-scale coverage – CPS has protected over 75 million products for more than 60 million customers, demonstrating extensive warranty and service experience
• Robust claims and service infrastructure – With $450M+ in claims paid annually and a national network of over 50,000 servicers, CPS efficiently manages large warranty programs
• Extensive retail partnerships – More than 10,000 retail partners, from independent stores to major chains, rely on CPS for warranty administration and support
• Nationwide and factory-authorized repair capability – CPS supports both independent and factory-authorized repair networks for reliable, qualified service
• U.S.-based support and ongoing retailer relationships – Retailers receive dedicated, U.S.-based onboarding and support teams focused on long-term partnership
• Broad product category support – CPS covers 60+ product categories, giving appliance retailers flexibility across their inventory

Model Home & Builder Inventory Warranty FAQ

How can appliance retailers get started with CPS warranty programs for model homes and builder inventory?

CPS warranty programs for model homes and builder inventory are designed to help appliance retailers and builders protect every appliance in their pipeline—whether new, open-box, scratch-and-dent, or used. By leveraging True Extended, 50% Back, and SND Coverage, retailers can maximize revenue, ensure consistent customer experience, and keep claims administration simple across all inventory types.

Getting started with Consumer Priority Service is straightforward, with onboarding support, training, and flexible program options that fit any retailer or builder workflow. Dealers looking to explore coverage for model homes, builder stock, or showroom inventory can reach out for tailored guidance and program setup.

CPS is here to help you

Consumer Priority Service (CPS) is built to work for appliance retailers, builders, and distributors of all sizes and inventory types. If you want tailored guidance on how to set up warranty coverage for your model home or builder inventory, the CPS team can walk you through the options and get you started quickly.