Protection plans with premium service built in.

TRUSTED BY 10,000+ RETAILERS SELLING

WHY RETAILERS CHOOSE CPS

More than a warranty program – a premium ownership experience.

CPS helps retailers deliver a seamless post-sale experience that protects your reputation and strengthens customer loyalty.

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Protects Your Reputation

Factory-authorized coverage and service protects your brand and builds trust.

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Supports Customers After the Sale

Responsive support and nationwide service coordination when it matters most.

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Keep Customers Coming Back

A better ownership experience leads to stronger relationships and repeat business.

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Protect-Your-Reputation-Content
US-based
customer support
Nationwide
service coordination
Factory-authorized
repair
Protect-Your-Reputation-Content
US-based
customer support
Nationwide
service coordination
Factory-authorized
repair
Protect-Your-Reputation-Content
US-based
customer support
Nationwide
service coordination
Factory-authorized
repair

COVERAGE OPTIONS

Coverage options built around your inventory.

CPS offers flexible coverage built for the products you sell—so your customers get the protection and confidence they deserve.

  • New, Refurbished, SND, Open Box & More
  • Multiple Coverage & Service Options
  • Built to Increase Customer Confidence
Product-Conditions

Product Conditions

  • New
  • Refurbished
  • Scratch & Dent (SND)
  • Open Box
  • Used / Pre-Owned
  • Specialty & Commercial
Coverage-Options

Coverage Options

  • Standard Protection
  • Accidental Damage
  • In-Home Service
  • On-Site Service
  • Commercial Use Coverage
  • Prepaid Protection Plans
Claim-Fulfillment

Claim & Fulfillment

  • Prepaid Shipping in the US
  • Product Replacement
  • Repair Coordination
  • Parts & Labor Coverage
  • Fast Hassle-Free Resolutions

Factory-authorized service matters

Backed by the brands your customers trust.

Genuine parts. Authorized technicians. Nationwide coverage—so the repair is done right the first time.

CPS has strong relationships with leading OEMs and service networks to deliver factory- authorized support you can count on.

Factory-Authorized-Repairs

Factory-Authorized Repairs

OEM Certified. Qualified technicians.

Coverage-Options

Trusted Service Networks

Nationwide coverage.

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Stronger Customer Confidence

Better experiences. Better reviews.

Easy for your customers. Easy for your team.

A simple claims experience
from start to finish.

Customers can file claims online or by phone in minutes, and CPS takes it from there. We handle coordination, communication, routing, and follow-up throughout the entire process, so your team doesn’t have to manage claims, find repair providers, or deal with post-sale issues. Customers stay informed every step of the way while CPS handles the heavy lifting.

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Customer Files a Claim

Simple online or phone claim submission.

service

CPS Coordinates the Experience

Our team reviews the claim, routes the service, and keeps the customer updated.

repair

Authorized Repair or Resolution

Customers are connected with trusted service options designed to resolve the issue quickly and professionally.

A simple claims experience from start to finish.

BUILT FOR THE WAY YOU SELL

Flexible programs for modern retailers.

Whether you sell online, in- store, through marketplaces, or across multiple channels, CPS makes it easy to offer premium protection plans without adding operational headaches.

ONLINE SALES

Seamless integrations with Shopify, BigCommerce, Amazon, Walmart, APIs, and custom solutions.

In-Store & POS

Flexible protection programs built to fit your in-store workflows and sales process.

Post-Sale Marketing

Recover missed warranty opportunities after checkout with CPS follow-up and remarketing programs.

DEALER PORTAL

Registrations, claims, reporting, customer information, and sales tools in one place.

THE CPS DIFFERENCE

Why thousands of retailers partner with CPS.

Retailers choose CPS because we help create a better customer experience after the sale – not just because we offer protection plans.

35

Years of Experience

10K+

Retail Partners

50K+

Authorized Service Centers

60+

Product Categories

BBB Accredited Business

Committed to trust, customer support, and long-term relationships.

Millions of Products Protected

Helping customers protect appliances, electronics, furniture, fitness gear, tools, and more.

Thousands of Verified Reviews

Positive reviews across Google, ResellerRatings, and major platforms.

US-Based Support Teams

Helping both retailers and their customers throughout the ownership experience.

FAQ

Frequently Asked Questions

CPS provides extended warranty and protection programs that help retailers increase revenue while delivering a better post-sale customer experience. We handle claims, service coordination, and support so you don’t have to.

Learn more about CPS benefits for dealers here

Sign up to become a CPS partner here

Getting started is simple. Complete the partner form on this page, and a CPS team member will follow up to review your business, walk you through the program, and get you set up quickly.

CPS offers protection plans across 60+ categories, including appliances, electronics, furniture, fitness equipment, DME, lawn & garden products, tools, and more. Coverage can be tailored to your inventory and product mix.

CPS supports coverage for new, refurbished, scratch-and-dent, open-box, and used products, depending on the program and category.

CPS helps retailers deliver a better post-sale experience by managing the entire service process, including claims, communication, and repair coordination. With nationwide coverage, factory-authorized service options, and responsive customer support, CPS keeps customers protected and informed while allowing retailers to stay focused on sales, not support.

Learn more about CPS’s award-winning Post Sale Warranty program here

Customers file a claim online or by phone in minutes, and CPS manages the entire process – including service dispatch, communication, repair coordination, and resolution.

Learn more on How to File a Claim here

Yes. CPS works with manufacturer-authorized service providers whenever available to ensure repairs are completed properly using approved parts and technicians.

Learn more about CPS’s Factory-Authorized Service here

No. CPS handles claims, customer communication, service coordination, and follow-up, so your team can stay focused on selling.

If a covered product cannot be repaired, CPS will replace the product or reimburse the customer based on the terms of the protection plan.

CPS supports multiple selling methods, including in-store, online, POS integrations, and post-sale marketing programs, depending on how your business operates.

Yes. CPS offers flexible integration options across eCommerce platforms, POS systems, and custom environments, making it easy to add warranty coverage into your existing workflow.

Learn more about CPS warranty integrations here

Learn more about the CPS warranty API here

Retailers choose CPS for factory-authorized service, nationwide coverage, US-based support, and a fully managed post-sale experience that protects their reputation and drives repeat business.

Deliver a premium ownership experience long after the sale.

Join more than 10,000 retailers who trust CPS with their protection plans and post-sale support.