Technician inspecting a scratch and dent refrigerator in a modern kitchen with repair tools nearby

Is buying a scratch and dent appliance better than buying refurbished?

Updated May 2026 - includes current appliance repair trends and coverage considerations for scratch and dent versus refurbished purchases. No, buying a scratch and dent appliance is not always better than buying refurbished—each option comes with its own set of risks, benefits, and long-term…


Technician inspecting a scratched refrigerator in a modern kitchen setting with repair tools nearby

Do retailers discount scratch and dent appliances significantly?

Updated May 2026 - reflects current scratch and dent appliance pricing, retailer discount patterns, and repair trends. Yes. Most retailers offer significant discounts on scratch and dent appliances, depending on the severity and visibility of the damage, the appliance type, and how long it has…


Technician inspecting a scratch and dent refrigerator in a modern kitchen setting with repair tools nearby

Are scratch and dent appliances inspected before resale?

Updated May 2026 - reflects current appliance inspection standards and post-warranty repair concerns. Yes. Most scratch and dent appliances are inspected for basic functionality and safety before being resold, but the level of inspection can vary depending on the retailer, manufacturer, or outlet.…


Technician inspecting inside a scratched and dented refrigerator door in a modern kitchen repair setting

Can hidden damage exist inside a scratch and dent appliance?

Updated May 2026 - reflects current scratch and dent appliance repair trends and hidden damage concerns. Yes. Hidden damage can sometimes exist inside a scratch and dent appliance, even if the exterior issue looks minor. Many customers discover that dents, cracks, or scratches on refrigerators,…


technician inspecting a scratched refrigerator door in a modern kitchen setting with repair tools nearby

Do scratch and dent appliances usually include all original parts and accessories?

Updated May 2026 - reflects current appliance resale trends and scratch-and-dent product packaging practices. Sometimes. Scratch and dent appliances often include most or all of the original parts and accessories, but it’s not guaranteed—missing shelves, trays, installation kits, or manuals are…


modern kitchen with a scratched refrigerator and repair tools on countertop indicating appliance return and service concerns

Are scratch and dent appliances returnable?

Updated May 2026 - reflects current scratch and dent appliance return policies and post-warranty repair concerns. Sometimes. Whether a scratch and dent appliance is returnable depends on the retailer’s specific return policy, the type and extent of cosmetic damage, and the timing of your request.…


Technician inspecting a scratched refrigerator door panel in a modern kitchen repair setting

Are replacement parts harder to find for scratch and dent appliances?

Updated May 2026 - includes current appliance parts availability, repair trends, and scratch-and-dent ownership considerations. No, replacement parts for scratch and dent appliances are generally not harder to find than for standard models, since these appliances use the same internal components…


Technician inspecting a scratch and dent refrigerator in a modern kitchen setting with repair tools nearby

Do scratch and dent appliances qualify for protection plans?

Updated May 2026 - includes current scratch and dent appliance warranty and repair eligibility insights. Yes. Many scratch and dent appliances can qualify for protection plans, including extended warranties, as long as the underlying damage is cosmetic and the product is in good working condition…


Modern kitchen with a scratched refrigerator and repair tools on countertop indicating appliance damage and protection

Can I buy accidental damage protection for a scratch and dent appliance?

Updated May 2026 - reflects current appliance protection trends and scratch and dent coverage questions. No, accidental damage protection is generally not available for scratch and dent appliances, as most appliance protection plans— including those from CPS—focus on mechanical and electrical…


Technician repairing a scratched dented refrigerator door in a modern kitchen setting with repair tools nearby

Are repairs for scratch and dent appliances more expensive?

Updated May 2026 - reflects current scratch and dent appliance repair costs and ownership trends. No, repairs for scratch and dent appliances are not typically more expensive than repairs for new or standard-condition appliances, as long as the damage is cosmetic and doesn’t affect internal…