Appliance sales associate speaking on phone in showroom while customer looks at washing machines nearby

Can someone contact my past customers to sell warranties for me?

Date Created: June, 2026 TLDR Yes – Consumer Priority Service (CPS) can contact your past customers to offer warranty coverage after the original sale. This is called Post-Sale Marketing, and it helps retailers recover missed warranty sales without extra work. CPS manages the outreach, sales…


Indian couple discussing appliance warranty options with a sales associate in a modern appliance showroom

Can I sell appliance warranties after the original sale?

Date Created: June, 2026 TLDR Yes, you can sell appliance warranties after the original sale if the manufacturer warranty is still active. The biggest benefit is recovering missed warranty revenue from customers who declined coverage at checkout. Consumer Priority Service (CPS) makes this…


appliance sales associate explaining warranty options to a middle-aged couple in a modern kitchen showroom

What internal changes do I need to make to successfully switch warranty providers?

Date Created: June, 2026 TLDR Switching warranty providers requires real operational changes, not just a new contract. To successfully switch, appliance retailers need to retrain sales staff, align warranty presentations with the new provider’s process, and ensure every team member follows a…


Appliance sales associate explaining warranty options to a couple shopping in a modern appliance showroom

What are common mistakes dealers make when switching warranty providers?

Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR What are common mistakes dealers make when switching warranty providers? Most dealers make mistakes like underestimating contract details, skipping sales team training, or not…


Appliance retailer discussing warranty contract details with a technician in a modern kitchen showroom environment

What should I be careful of in warranty provider contracts?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR What should I be careful of in warranty provider contracts? Watch out for long-term commitments, pricing restrictions, limited exit options, and contract clauses that limit your control or…


Appliance sales associate explaining warranty options to a couple shopping in a modern appliance showroom

What makes a warranty program easy or difficult for my team to sell?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR A warranty program is easy for your team to sell when it’s simple to present, easy for customers to understand, and backed by a clear, reliable service process. Programs that are…


Homeowner discussing appliance warranty options with a sales associate in a modern appliance showroom

What are the warning signs that I should change warranty providers?

Date Created: June, 2026 TLDR You should consider changing warranty providers if you see repeated claims issues, slow service, lack of claim visibility, hard-to-explain programs, or your sales team stops selling warranties altogether. Signs include regular customer complaints about claims, delays…


Appliance store sales associate explaining extended warranty options to a middle-aged couple in a modern showroom

Do I need an API to sell extended warranties in my appliance store?

Date Created: June, 2026 TLDR No, you do not need an API to sell extended warranties in your appliance store. Consumer Priority Service (CPS) allows retailers to start offering protection plans right away using simple manual or batch order methods. Integrations like APIs are available for…


Diverse group of customers and sales associates interacting naturally in a modern appliance showroom with various appliances

Can an appliance retailer make good profit from warranty coverage without advanced systems?

Date Created: June, 2026 TLDR Yes, appliance retailers can make strong profit from warranty coverage without advanced systems. Most stores start with simple workflows—manual order entry, emailed receipts, or basic batch uploads. Consumer Priority Service (CPS) is built to support both low-tech…


Appliance store sales associate assisting a middle-aged couple with warranty options in a modern showroom kitchen setting

Is there a simple way to add warranty coverage in my appliance store without using software?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Yes – you can add warranty coverage in your appliance store without using software. Most retailers start by submitting warranty orders manually using email, fax, or a dealer portal.…