Do I have to sign a contract?

CYA will never, ever, force its customers to sign contracts. Cancel your monthly plan at any time, no harm, no foul.
Bought a prepaid yearly plan? You can cancel this plan for a pro-rated refund for the unused portion of the coverage.

What does my Cover Your Assets coverage cover?

Phew! That’s a tongue twister. CYA provides coverage for:

  • Drops
  • Spills
  • Hardware Failure

How many assets can I cover at once?

The sky is the limit! The more assets you cover, the better the price. Check out our bundles for the best CYA deal.

What kind of assets do you cover?

CYA is a full service warranty program that will cover every kind of electronic product that you have in your home, apartment, dorm, or business.
Phase 1: CYA bares its asset coverage for cell phones, tablets, and computers.

I'm having trouble and I need help

If for any reason you need help with our service or our warranties, contact us and we will be more than happy to help you resolve your issue.

Do you cover the cost of shipping?

You are responsible for the cost of shipping in the event that your item needs to be shipped.

Do I get a loaner unit when my product is being serviced?

We're sorry, but we do not offer loaner units while your unit is being serviced.

Is my coverage international?

All Consumer Priority Service warranties carry a worldwide option at no additional charge. Learn More

How do I arrange for service?

Approval from Consumer Priority Service is required prior to the start of service. To initiate a claim please click here. Alternatively, you may call customer service at (800) 905-0443. Please have your original bill of sale and the plan available so our Customer Service representatives are able to quickly assist you.