Does my warranty cover me for accidents or pilot errors?

Yes. If your drone has crashed, don’t worry! We got you covered.

When does my warranty coverage begin?

Your warranty begins on after you complete registration for your device.

What does my warranty cover?

Your warranty covers the repair or replacement of your product and the contents of the manufacturer’s box it comes in ( i.e. the battery, the remote control, etc.)

Will my coverage continue after my exercise equipment is repaired?

Yes. Your coverage will typically continue until your contract expires. Your coverage will end, however, if your exercise equipment is replaced or the total cost of the repairs meets the maximum liability (the original price you paid for your equipment).

What happens if the service center cannot repair my equipment?

If we cannot repair your exercise equipment, we will provide you with a check for the current market value of your equipment.

Will my equipment be repaired in home?

Yes. We'll send out an authorized service center to complete repairs and get your equipment back to working order.

How do I file a claim for my equipment?

You can file a claim by signing into your account on and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.

Can I transfer the warranty to a new user?

Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.

I have a manufacturer's warranty on my exercise equipment, when does my coverage start?

Your warranty contract and coverage begins after your manufacturer's warranty ends.

What don't these plans cover?

Neither of these plans include physical, cosmetic, liquid, nor impact damage. These plans do not cover equipment that was sold with preexisting conditions, or lost or stolen equipment.