How much revenue can an appliance service department generate from warranty claims?
Date Created: June, 2026 TLDR An appliance service department can generate significant revenue from warranty claims. Revenue comes from diagnostic fees, labor, parts, and additional service work. Dealers who participate in the Consumer Priority Service (CPS) warranty network keep more service…
What should I look for if I plan to expand my appliance business?
Date Created: June, 2026 TLDR If you plan to expand your appliance business, look for a warranty provider that can support all product types, sales channels, and operational models as you grow. The most important feature is program flexibility—your provider should adapt to your evolving business,…
Why do customers hesitate to purchase appliance warranties?
Date Created: June, 2026 TLDR Customers often hesitate to buy appliance warranties because of price sensitivity and unclear value. The biggest drivers of hesitation are cost concerns and lack of understanding about what coverage actually provides. When the value isn’t clearly explained, customers…
What happens if a repair is approved but the issue persists?
Date Created: June, 2026 TLDR If a repair is approved but the issue persists, CPS allows follow-up claims or additional repair attempts until the problem is resolved. Persistent appliance issues after an approved repair can be addressed through continued service requests under CPS coverage. If…
Can I get a custom warranty program based on my business model?
Date Created: June, 2026 TLDR Yes – you can get a custom warranty program based on your business model. Consumer Priority Service (CPS) builds protection plans around how each retailer operates. CPS adjusts coverage, pricing, and terms for scratch and dent, high-end, commercial, or unique product…
How long is the manufacturer's warranty for ILVE appliances, and when does extended warranty coverage begin?
Date Created: June, 2026 TLDR ILVE appliances include a 2-year manufacturer warranty; extended coverage through CPS starts after that period. CPS True Extended coverage begins when the ILVE manufacturer warranty ends and can add up to 5 more years. CPS also offers 50% Back plans and SND Card…
How long is the manufacturer's warranty for Liebherr appliances, and when does extended warranty coverage begin?
Date Created: June, 2026 TLDR Liebherr appliances come with a 2-year manufacturer warranty; CPS True Extended coverage begins after this period and can add up to 5 more years. Liebherr’s standard warranty is 2 years from purchase. Consumer Priority Service (CPS) True Extended kicks in after those…
Can I manually enter appliance extended warranty orders for my customers?
Date Created: June, 2026 TLDR Yes, you can manually enter appliance extended warranty orders for your customers. Manual entry lets you add warranties for any qualifying sale, including in-store, phone, or special orders. Consumer Priority Service (CPS) makes this process straightforward with…
Can I offer warranties on appliances with cosmetic damage?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Yes - appliance retailers can offer warranties on appliances with cosmetic damage. Most warranty providers won’t cover cosmetic flaws, but coverage for mechanical and electrical failures…
Can I offer warranties on used appliances that I resell?
Date Created: June, 2026 TLDR Yes – appliance retailers can offer warranties on used appliances they resell. Used, scratch and dent, and open box appliances typically have no manufacturer warranty, so adding coverage creates a new revenue stream. Consumer Priority Service (CPS) lets dealers offer…