How do top-performing appliance retailers achieve higher warranty attachment rates?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Top-performing appliance retailers drive higher warranty attachment rates by standardizing their sales process, training teams, and tracking performance. Presenting protection plans after…
What is a good warranty attachment rate for an independent appliance retailer?
Date Created: June, 2026 TLDR A good warranty attachment rate for an independent appliance retailer is typically 25%-40%, with top-performing stores reaching 50% or more. Warranty attachment rate measures the percentage of appliance sales where a protection plan is sold. The most important driver…
How do I overcome customer objections to buying a warranty?
Date Created: June, 2026 – This reflects current appliance warranty programs and retailer best practices. TLDR Overcoming customer objections to buying a warranty is about reframing the conversation around real-world risks and ownership. Focus on the cost and hassle of appliance repairs, not the…
Can I still offer warranties if there are no service technicians in my area?
Date Created: June, 2026 TLDR Yes, you can still offer warranties even if there are no service technicians in your area. Consumer Priority Service (CPS) supports alternative service solutions or program adjustments to ensure claims can be resolved for your customers. CPS coordinates repair…
How do warranties work for appliance dealers in rural areas with limited service availability?
Date Created: June, 2026 TLDR Warranties for appliance dealers in rural areas adapt to limited service options by prioritizing flexible service solutions and replacement when repairs aren't practical. Consumer Priority Service (CPS) leverages a broad independent servicer network and, when needed,…
Can I include a warranty in the appliance price as a built-in offering?
Date Created: June, 2026 TLDR Yes – you can include a warranty as a built-in part of your appliance price. Bundling a base protection plan into the sale is a proven way to increase value, especially for scratch and dent or open-box inventory. Consumer Priority Service makes it easy for retailers…
Can I offer a warranty that acts as a manufacturer warranty for used appliances?
Date Created: June, 2026 TLDR Yes – you can offer a warranty that acts like a manufacturer warranty for used, scratch-and-dent, or open-box appliances. CPS offers a coverage structure where the dealer covers a short initial period, then Consumer Priority Service (CPS) provides full protection as…
Do apartment complexes count as residential or commercial for warranty coverage?
Date Created: June, 2026 TLDR Sometimes – it depends on how the appliance is used. Apartment complexes are generally treated as commercial for warranty coverage when appliances are used in shared or business settings. Consumer Priority Service (CPS) classifies common area usage—like communal…
How much commission do I earn from post-sale warranty sales?
Date Created: June, 2026 TLDR You earn around 20% commission on every post-sale warranty sale through CPS Post-Sale Marketing. This commission is paid monthly as recurring passive revenue. Consumer Priority Service (CPS) manages the outreach and administration, allowing appliance retailers to…
Can I sell appliance warranties after the original sale?
Date Created: June, 2026 TLDR Yes, you can sell appliance warranties after the original sale if the manufacturer warranty is still active. The biggest benefit is recovering missed warranty revenue from customers who declined coverage at checkout. Consumer Priority Service (CPS) makes this…