Can I upsell extended coverage after including a base warranty?
Date Created: June, 2026 TLDR Yes, you can upsell extended coverage after including a base warranty. Start with the included base warranty to build trust, then offer longer CPS protection plans to increase revenue and customer value. Consumer Priority Service equips retailers to layer 2–4 year…
Is the deductible charged on every Scratch and Dent appliance warranty claim?
Date Created: June, 2026 TLDR Yes, the deductible is charged per claim event on Scratch and Dent appliance warranties. Each time a new service call is initiated, the customer pays the deductible, which covers the repair or replacement for that claim. Consumer Priority Service (CPS) structures…
Can I upsell extended warranties on scratch and dent appliances?
Date Created: June, 2026 TLDR Yes, you can upsell extended warranties on scratch and dent appliances. Offering a base CPS warranty gets the customer started, then you can present 2–4 year extended coverage as an upsell. Consumer Priority Service (CPS) supports protection plans for scratch and…
Can I offer warranties on luxury appliances like Sub-Zero or Wolf?
Date Created: June, 2026 TLDR Yes – you can offer CPS extended warranties on luxury appliances like Sub-Zero and Wolf. These programs are designed for high-value brands and allow coverage after the manufacturer warranty ends. Consumer Priority Service supports coverage on premium appliances,…
What happens if a warranty claim goes wrong?
Date Created: June, 2026 TLDR If a warranty claim goes wrong, Consumer Priority Service (CPS) quickly escalates the issue internally to resolve it. CPS is structured to keep claims on track through dealer control, fast approvals, and a nationwide service network. Most problems are resolved before…
How do dealers typically price appliance warranties?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Dealers typically use keystone pricing or higher for appliance warranties. Most appliance retailers double the cost of the warranty (keystone) or set a higher markup, but there’s…
When does a warranty provider decide to replace instead of repair?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Warranty providers decide to replace instead of repair when the repair cost approaches the product's value or repeated repairs signal unreliability. The main goal is cost-efficiency and…
Can appliance warranty sales be automated from my POS system?
Date Created: June, 2026 — This reflects current appliance warranty automation options and best practices. TLDR Yes – appliance warranty sales can be automated from your POS system. Automated workflows make it easy to present, sell, and process warranty plans at checkout. Consumer Priority…
Can I offer appliance extended warranties without changing my POS?
Date Created: June, 2026 TLDR Yes – you can offer appliance extended warranties without changing your POS. CPS lets appliance retailers sell protection plans using their current POS, manual entry, batch uploads, or full integrations – no system overhaul required. Consumer Priority Service adapts…
Which extended warranty provider is easiest to integrate with Springboard Retail?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) is the easiest extended warranty provider for Springboard Retail integration. CPS adapts to dealer workflows with flexible order submission—no integration required to start, and full automation available as needed. Appliance retailers…