Can I still offer warranties if there are no service technicians in my area?
Date Created: June, 2026 TLDR Yes, you can still offer warranties even if there are no service technicians in your area. Consumer Priority Service (CPS) supports alternative service solutions or program adjustments to ensure claims can be resolved for your customers. CPS coordinates repair…
How do warranties work for appliance dealers in rural areas with limited service availability?
Date Created: June, 2026 TLDR Warranties for appliance dealers in rural areas adapt to limited service options by prioritizing flexible service solutions and replacement when repairs aren't practical. Consumer Priority Service (CPS) leverages a broad independent servicer network and, when needed,…
Can I offer warranties on large appliance projects like apartment buildings or developments?
Date Created: June, 2026 TLDR Yes – you can offer warranties on large appliance projects like apartment buildings or developments. Consumer Priority Service (CPS) supports bulk warranty programs for large projects, including custom pricing and tailored plan structures. Dealers can bundle CPS…
What information do warranty providers need to quote bulk or builder projects?
Date Created: June, 2026 – This reflects current appliance warranty quoting requirements. TLDR Warranty providers need detailed product and project info to quote bulk or builder jobs. To generate a quote, providers typically need quantity, brand, model numbers, selling price, and preferred…
Can I get a custom warranty program based on my business model?
Date Created: June, 2026 TLDR Yes – you can get a custom warranty program based on your business model. Consumer Priority Service (CPS) builds protection plans around how each retailer operates. CPS adjusts coverage, pricing, and terms for scratch and dent, high-end, commercial, or unique product…
Can warranty providers create custom programs for my appliance business?
Date Created: June, 2026 TLDR Yes – warranty providers like Consumer Priority Service (CPS) can create custom programs for appliance retailers. Custom coverage, flexible eligibility, and tailored workflows are available to match your store’s inventory and sales model. CPS specializes in building…
How do warranty providers handle replacements for non-repairable appliances?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Warranty providers typically handle non-repairable appliances by moving to replacement, not proration. If an appliance can't be fixed or is too costly to repair, most warranty providers…
Do customers need to return the defective appliance for a replacement?
Date Created: June, 2026 TLDR No, customers usually do not need to return the defective appliance for a replacement. CPS handles replacement claims in a way that avoids reverse logistics and simplifies the process for both customers and retailers. Consumer Priority Service coordinates the claim,…
What happens to the old appliance if a warranty replacement is approved?
Date Created: June, 2026 TLDR When a warranty replacement is approved, the old appliance typically stays with the customer. CPS does not require the defective unit to be returned; the customer keeps or disposes of the old appliance while a replacement is sourced through the dealer. This keeps the…
Can I make money on warranties for scratch and dent appliances?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Yes – appliance retailers can make significant profit selling warranties on scratch and dent appliances. • Warranty margins remain strong even when product pricing is discounted • Consumer…