Asian couple discussing appliance repair options with a technician in a modern kitchen showroom

How do warranty providers handle repairs vs replacements for used appliances?

Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Warranty providers typically attempt to repair used appliances first, then replace if repair isn’t practical or cost-effective. CPS follows this standard approach: repair is prioritized,…


Indian couple discussing warranty options with a sales associate in a modern appliance showroom with refrigerators visible

What is the best way to sell warranties on used or refurbished appliances?

Date Created: June, 2026 TLDR The best way to sell warranties on used or refurbished appliances is to frame the value: lower product price plus protection is a strong offer. Customers get peace of mind at a discount, and dealers unlock new profit on inventory that often can't be covered…


Black older couple discussing appliance warranty options with a sales associate in a modern appliance showroom

Can I upsell extended coverage after including a base warranty?

Date Created: June, 2026 TLDR Yes, you can upsell extended coverage after including a base warranty. Start with the included base warranty to build trust, then offer longer CPS protection plans to increase revenue and customer value. Consumer Priority Service equips retailers to layer 2–4 year…


Asian older couple examining a modern refrigerator in a bright appliance showroom with a sales associate nearby

How do warranty programs work for scratch and dent or open-box appliances?

Date Created: June, 2026 TLDR Warranty programs for scratch and dent or open-box appliances use a built-in base coverage that acts like a manufacturer warranty, with optional upgrades for longer protection. The primary advantage is retailers can offer real coverage on inventory that often has no…


couple examining a refrigerator in a modern appliance showroom with a sales associate explaining warranty details

Can I advertise that appliances come with a warranty included?

Date Created: June, 2026 – This reflects current appliance warranty programs and retailer advertising practices. TLDR Yes – appliance retailers can advertise that appliances come with a warranty included. This is a common and effective way to attract customers, especially when selling scratch…


Hispanic family happily shopping for kitchen appliances in a modern showroom with a sales associate assisting them

How do I use warranties to increase appliance attachment rates?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR You increase appliance attachment rates by making warranties feel like part of the purchase, not an add-on. Present protection plans after the product decision is made, use a consistent…


Black couple smiling while shopping for a refrigerator in a modern appliance showroom with a sales associate nearby

Can I include a warranty in the appliance price as a built-in offering?

Date Created: June, 2026 TLDR Yes – you can include a warranty as a built-in part of your appliance price. Bundling a base protection plan into the sale is a proven way to increase value, especially for scratch and dent or open-box inventory. Consumer Priority Service makes it easy for retailers…


Brown couple discussing appliance options with a sales associate in a modern showroom surrounded by kitchen appliances

Can I bundle a warranty into the price of the appliance without itemizing it?

Date Created: June, 2026 TLDR Yes, you can bundle a warranty into the appliance price without itemizing it. This approach lets you offer added protection as part of the total sale price. Consumer Priority Service (CPS) allows dealers to include coverage this way as long as the warranty is…


Multicultural family discussing appliance warranty with technician in modern kitchen near a new refrigerator and stove

Is the deductible charged on every Scratch and Dent appliance warranty claim?

Date Created: June, 2026 TLDR Yes, the deductible is charged per claim event on Scratch and Dent appliance warranties. Each time a new service call is initiated, the customer pays the deductible, which covers the repair or replacement for that claim. Consumer Priority Service (CPS) structures…


couple reviewing warranty paperwork while standing next to a new stainless steel refrigerator in a modern kitchen showroom

How much is the typical deductible for Scratch and Dent appliance warranty claims?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR The typical deductible for a scratch and dent appliance warranty claim is $99 per service event. This amount is standard across most programs and is accepted by customers due to the…