Can Consumer Priority Service (CPS) cover scratch-and-dent, open-box, refurbished, and used appliances?
Date Created: June, 2026 TLDR Yes, Consumer Priority Service (CPS) can cover many scratch-and-dent, open-box, refurbished, and used appliances. Eligibility depends on the product type and condition, but CPS offers flexible protection options where many warranty providers do not. Coverage can be…
What types of appliances can be covered by Consumer Priority Service (CPS) protection plans?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) covers a wide range of major home appliances, including new, open-box, scratch-and-dent, refurbished, and used units under select programs. Most large appliances found in appliance stores—refrigerators, washers, dryers, dishwashers,…
Can appliance retailers service their own warranty claims with Consumer Priority Service (CPS)?
Date Created: June, 2026 TLDR Yes, appliance retailers can service their own CPS warranty claims. This gives dealers first right of refusal to handle repairs and keep the service revenue. Consumer Priority Service coordinates claims and supports factory-authorized service networks when needed.…
How does Consumer Priority Service (CPS) First Right of Refusal work?
Date Created: June, 2026 TLDR CPS First Right of Refusal lets appliance retailers service their own warranty claims before anyone else is assigned. This puts dealers in control of warranty repairs, keeps service revenue in-house, and maintains the customer relationship. Consumer Priority Service…
How easy is it for my appliance store staff to learn how to sell warranty coverage?
Date Created: June, 2026 TLDR It’s easier than most retailers expect for store staff to learn how to sell warranty coverage. Most appliance store employees can start presenting protection plans with a simple process and basic training. Consumer Priority Service (CPS) provides resources, support,…
How does Consumer Priority Service (CPS) Post-Sale Marketing recover missed warranty sales?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR CPS Post-Sale Marketing recovers missed warranty sales by contacting customers after their product purchase to offer coverage they declined at checkout. The program creates a second…
Is selling extended warranties complicated for a small appliance store?
Date Created: June, 2026 TLDR No, selling extended warranties isn’t complicated for a small appliance store. Most small retailers find it easy to add protection plans when the process is built around their workflow. Consumer Priority Service (CPS) lets stores offer coverage with minimal setup,…
What is Consumer Priority Service (CPS) Post-Sale Marketing (PSM)?
Date Created: June, 2026 TLDR CPS Post-Sale Marketing (PSM) is a program that contacts customers after their appliance purchase to offer warranty coverage they originally declined. It creates a second revenue opportunity for appliance retailers by converting missed warranty sales into additional…
What is the Consumer Priority Service (CPS) 50% Back warranty program?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) 50% Back is an extended warranty program that refunds 50% of the plan price if the customer never uses it. Coverage starts at purchase, then extends after the manufacturer warranty ends, protecting major appliances against mechanical…
What does the workflow look like for an appliance store selling extended warranties without integrations?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR What does the workflow look like for an appliance store selling extended warranties without integrations? Appliance retailers selling warranties without integrations use manual processes…