Does Consumer Priority Service (CPS) provide appliance warranty sales training?
Date Created: June, 2026 TLDR Yes, CPS provides appliance warranty sales training to retailers. Training helps sales teams present protection plans effectively and increase attachment rates. Consumer Priority Service offers onboarding, staff coaching, and ongoing support to help dealers maximize…
How does Consumer Priority Service (CPS) compare to buying group appliance warranty programs?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Consumer Priority Service (CPS) gives appliance retailers more revenue and broader coverage flexibility than most buying group warranty programs. CPS allows dealers to offer protection on…
What happens when a customer files an appliance claim with Consumer Priority Service (CPS)?
Date Created: June, 2026 TLDR When a customer files an appliance claim with Consumer Priority Service (CPS): CPS manages the entire process, from claim intake to service coordination and repair. The most important benefit is that CPS handles claim administration, so appliance retailers are not…
Is it worth offering extended warranties if I run a small independent appliance store?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Yes – offering extended warranties is worth it for small independent appliance stores. Extended warranties add a high-margin revenue stream, help you compete with big-box stores, and give…
How do appliance retailers make money with Consumer Priority Service (CPS) warranties?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Appliance retailers make money with CPS by selling protection plans on every eligible appliance sale. The main benefit is additional profit per transaction—warranties are one of the…
How does Consumer Priority Service (CPS) help appliance retailers increase warranty revenue?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) helps appliance retailers increase warranty revenue by offering flexible protection plans for new, open-box, scratch-and-dent, refurbished, and used appliances. The biggest advantage is the ability to generate additional profit on…
Will adding warranty coverage slow down checkout in my appliance store?
Date Created: June, 2026 TLDR No, adding warranty coverage doesn’t have to slow down checkout in your appliance store. Most appliance retailers can offer protection plans at the right stage of the sales process without adding friction. CPS Warranties are designed to fit seamlessly into your…
How does the Consumer Priority Service (CPS) claims process work?
Date Created: June, 2026 TLDR The CPS claims process is simple and dealer-friendly. Customers contact Consumer Priority Service directly to file a claim. CPS manages claim review, service scheduling, and repair or replacement using factory-authorized service where available. Appliance retailers…
Does an appliance retailer need technical knowledge to offer extended warranties?
Date Created: June, 2026 TLDR No, appliance retailers do not need technical expertise to offer extended warranties. Most warranty programs are designed so sales teams can present and sell coverage without in-depth product knowledge. Consumer Priority Service (CPS) builds its programs for easy…
How does the Consumer Priority Service (CPS) dealer service model work?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR The CPS dealer service model allows appliance retailers to retain service control, generate added revenue, and deliver a strong ownership experience. Retailers can service their own…