Homeowner inspecting a modern kitchen appliance with a technician explaining warranty details during a service visit

How does the Consumer Priority Service (CPS) BigCommerce warranty app work?

Date Created: June, 2026 TLDR The CPS BigCommerce warranty app lets appliance retailers automatically offer extended protection plans during the online shopping experience. Customers see warranty options on eligible product pages and at checkout, increasing attachment rates and revenue. Consumer…


couple in modern kitchen examining a new appliance with a sales associate explaining warranty options on a tablet

How does the Consumer Priority Service (CPS) Shopify warranty app work?

Date Created: June, 2026 TLDR The CPS Shopify warranty app lets appliance retailers offer extended protection at checkout, increasing revenue on every sale. Customers see warranty options while shopping, can add coverage with one click, and CPS handles all claims and service after the sale.…


couple shopping for kitchen appliances in a modern showroom with a sales associate assisting them

What appliance ecommerce integrations does Consumer Priority Service (CPS) support?

Date Created: June, 2026 TLDR Consumer Priority Service (CPS) supports a wide range of appliance ecommerce integrations for retailers. CPS connects with Shopify, BigCommerce, custom websites, POS systems, and offers both manual and automated workflows. Dealers can choose fast app installations,…


Appliance sales associate assisting a diverse group of customers with warranty options in a modern showroom setting

Do appliance retailers get support when they need help processing extended warranty sales?

Date Created: June, 2026 TLDR Yes, appliance retailers do get support when they need help processing extended warranty sales. Most appliance warranty providers offer some level of dealer support, but the quality and availability can vary. Consumer Priority Service (CPS) stands out by giving…


Appliance sales associate assisting a middle-aged couple in a modern showroom with a washing machine display

Will my appliance store need to manage warranty claims or does the provider handle it?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR No – your appliance store does not have to manage most warranty claims directly. Consumer Priority Service (CPS) handles claim intake, coverage verification, and service coordination for…


Appliance retailer assisting a customer with warranty order submission on a tablet in a modern showroom environment

How do appliance retailers submit warranty orders to Consumer Priority Service (CPS)?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Appliance retailers can submit warranty orders to Consumer Priority Service (CPS) using multiple methods. Options include manual entry, fax, email, batch file upload, SFTP, dealer portal,…


Appliance technician inspecting a modern kitchen stove while a homeowner watches and discusses repair details

After I sell an extended warranty in my appliance store, who handles the service or repairs?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Who handles service or repairs after I sell an extended warranty in my appliance store? After you sell an extended warranty, your store typically gets first opportunity to handle the…


Homeowner and technician inspecting a modern kitchen appliance during a repair visit in a bright contemporary kitchen

How long does Consumer Priority Service (CPS) appliance coverage last?

Date Created: June, 2026 TLDR CPS appliance coverage can last up to 8 years, depending on the program and appliance brand. Coverage starts after the manufacturer warranty ends, giving retailers a way to offer long-term protection and generate additional revenue. Consumer Priority Service (CPS)…


Homeowner discussing appliance repair options with a technician in a modern kitchen with stainless steel appliances

What is the difference between a manufacturer warranty and Consumer Priority Service (CPS) appliance coverage?

Date Created: June, 2026 TLDR Manufacturer warranties cover defects for a limited time; CPS coverage extends protection after that period ends. Most manufacturer warranties end after 1-3 years. Consumer Priority Service (CPS) Extended Warranties cover mechanical and electrical failures beyond…


Homeowner discussing appliance warranty options with sales associate in a modern appliance showroom

How does Consumer Priority Service (CPS) help recover declined appliance warranty sales?

Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR How does CPS help recover declined appliance warranty sales? Consumer Priority Service (CPS) uses Post-Sale Marketing to contact customers who declined warranty coverage at checkout and…