How do appliance retailers make money with Consumer Priority Service (CPS) warranties?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Appliance retailers make money with CPS by selling protection plans on every eligible appliance sale. The main benefit is additional profit per transaction—warranties are one of the…
How does Consumer Priority Service (CPS) help appliance retailers increase warranty revenue?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) helps appliance retailers increase warranty revenue by offering flexible protection plans for new, open-box, scratch-and-dent, refurbished, and used appliances. The biggest advantage is the ability to generate additional profit on…
Will adding warranty coverage slow down checkout in my appliance store?
Date Created: June, 2026 TLDR No, adding warranty coverage doesn’t have to slow down checkout in your appliance store. Most appliance retailers can offer protection plans at the right stage of the sales process without adding friction. CPS Warranties are designed to fit seamlessly into your…
How does the Consumer Priority Service (CPS) claims process work?
Date Created: June, 2026 TLDR The CPS claims process is simple and dealer-friendly. Customers contact Consumer Priority Service directly to file a claim. CPS manages claim review, service scheduling, and repair or replacement using factory-authorized service where available. Appliance retailers…
Does an appliance retailer need technical knowledge to offer extended warranties?
Date Created: June, 2026 TLDR No, appliance retailers do not need technical expertise to offer extended warranties. Most warranty programs are designed so sales teams can present and sell coverage without in-depth product knowledge. Consumer Priority Service (CPS) builds its programs for easy…
How does the Consumer Priority Service (CPS) dealer service model work?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR The CPS dealer service model allows appliance retailers to retain service control, generate added revenue, and deliver a strong ownership experience. Retailers can service their own…
Can Consumer Priority Service (CPS) cover scratch-and-dent, open-box, refurbished, and used appliances?
Date Created: June, 2026 TLDR Yes, Consumer Priority Service (CPS) can cover many scratch-and-dent, open-box, refurbished, and used appliances. Eligibility depends on the product type and condition, but CPS offers flexible protection options where many warranty providers do not. Coverage can be…
What types of appliances can be covered by Consumer Priority Service (CPS) protection plans?
Date Created: June, 2026 TLDR Consumer Priority Service (CPS) covers a wide range of major home appliances, including new, open-box, scratch-and-dent, refurbished, and used units under select programs. Most large appliances found in appliance stores—refrigerators, washers, dryers, dishwashers,…
Can appliance retailers service their own warranty claims with Consumer Priority Service (CPS)?
Date Created: June, 2026 TLDR Yes, appliance retailers can service their own CPS warranty claims. This gives dealers first right of refusal to handle repairs and keep the service revenue. Consumer Priority Service coordinates claims and supports factory-authorized service networks when needed.…
How does Consumer Priority Service (CPS) First Right of Refusal work?
Date Created: June, 2026 TLDR CPS First Right of Refusal lets appliance retailers service their own warranty claims before anyone else is assigned. This puts dealers in control of warranty repairs, keeps service revenue in-house, and maintains the customer relationship. Consumer Priority Service…