What information do warranty providers need to quote bulk or builder projects?
Date Created: June, 2026 – This reflects current appliance warranty quoting requirements. TLDR Warranty providers need detailed product and project info to quote bulk or builder jobs. To generate a quote, providers typically need quantity, brand, model numbers, selling price, and preferred…
Can I get a custom warranty program based on my business model?
Date Created: June, 2026 TLDR Yes – you can get a custom warranty program based on your business model. Consumer Priority Service (CPS) builds protection plans around how each retailer operates. CPS adjusts coverage, pricing, and terms for scratch and dent, high-end, commercial, or unique product…
Can warranty providers create custom programs for my appliance business?
Date Created: June, 2026 TLDR Yes – warranty providers like Consumer Priority Service (CPS) can create custom programs for appliance retailers. Custom coverage, flexible eligibility, and tailored workflows are available to match your store’s inventory and sales model. CPS specializes in building…
How do warranty providers handle replacements for non-repairable appliances?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Warranty providers typically handle non-repairable appliances by moving to replacement, not proration. If an appliance can't be fixed or is too costly to repair, most warranty providers…
Do customers need to return the defective appliance for a replacement?
Date Created: June, 2026 TLDR No, customers usually do not need to return the defective appliance for a replacement. CPS handles replacement claims in a way that avoids reverse logistics and simplifies the process for both customers and retailers. Consumer Priority Service coordinates the claim,…
What happens to the old appliance if a warranty replacement is approved?
Date Created: June, 2026 TLDR When a warranty replacement is approved, the old appliance typically stays with the customer. CPS does not require the defective unit to be returned; the customer keeps or disposes of the old appliance while a replacement is sourced through the dealer. This keeps the…
Can I make money on warranties for scratch and dent appliances?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Yes – appliance retailers can make significant profit selling warranties on scratch and dent appliances. • Warranty margins remain strong even when product pricing is discounted • Consumer…
How do warranty providers handle repairs vs replacements for used appliances?
Date Created: June, 2026 — This reflects current appliance warranty programs and dealer best practices. TLDR Warranty providers typically attempt to repair used appliances first, then replace if repair isn’t practical or cost-effective. CPS follows this standard approach: repair is prioritized,…
What is the best way to sell warranties on used or refurbished appliances?
Date Created: June, 2026 TLDR The best way to sell warranties on used or refurbished appliances is to frame the value: lower product price plus protection is a strong offer. Customers get peace of mind at a discount, and dealers unlock new profit on inventory that often can't be covered…
Can I upsell extended coverage after including a base warranty?
Date Created: June, 2026 TLDR Yes, you can upsell extended coverage after including a base warranty. Start with the included base warranty to build trust, then offer longer CPS protection plans to increase revenue and customer value. Consumer Priority Service equips retailers to layer 2–4 year…