Can I offer a warranty that acts as a manufacturer warranty for used appliances?
Date Created: June, 2026 TLDR Yes – you can offer a warranty that acts like a manufacturer warranty for used, scratch-and-dent, or open-box appliances. CPS offers a coverage structure where the dealer covers a short initial period, then Consumer Priority Service (CPS) provides full protection as…
How do warranties work for appliances that do not have a manufacturer warranty?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR How do warranties work for appliances that do not have a manufacturer warranty? Consumer Priority Service (CPS) offers a protection program that acts as the primary coverage for appliances…
Can I upsell extended warranties on scratch and dent appliances?
Date Created: June, 2026 TLDR Yes, you can upsell extended warranties on scratch and dent appliances. Offering a base CPS warranty gets the customer started, then you can present 2–4 year extended coverage as an upsell. Consumer Priority Service (CPS) supports protection plans for scratch and…
Can I offer warranties on luxury appliances like Sub-Zero or Wolf?
Date Created: June, 2026 TLDR Yes – you can offer CPS extended warranties on luxury appliances like Sub-Zero and Wolf. These programs are designed for high-value brands and allow coverage after the manufacturer warranty ends. Consumer Priority Service supports coverage on premium appliances,…
What is the maximum appliance price that can be covered under a warranty?
Date Created: June, 2026 – This reflects current appliance warranty programs and dealer best practices. TLDR Maximum appliance price covered under CPS warranty plans? Consumer Priority Service (CPS) can cover appliances up to approximately $40,000 in value. This allows coverage for premium,…
Can I offer extended warranties on high-end appliances with long manufacturer coverage?
Date Created: June, 2026 TLDR Yes – you can offer extended warranties on high-end appliances even if the manufacturer coverage is long. CPS True Extended coverage stacks after the OEM warranty, allowing total protection up to 8 years. Consumer Priority Service (CPS) administers claims and service…
How do I differentiate my appliance store from big box retailers using warranties?
Date Created: June, 2026 TLDR You can stand out from big box retailers by offering longer coverage, controlling claims, and keeping service local. Independent appliance stores differentiate themselves by using extended protection plans that go beyond manufacturer warranties, letting you control…
How do appliance warranty companies structure claims payouts?
Date Created: June, 2026 TLDR Appliance warranty companies structure claims payouts around repair-versus-replacement decisions, not fixed percentages. Claims are paid based on actual repair costs or, if repair is no longer cost-effective, at the product's full invoice value. Consumer Priority…
What happens if a warranty claim goes wrong?
Date Created: June, 2026 TLDR If a warranty claim goes wrong, Consumer Priority Service (CPS) quickly escalates the issue internally to resolve it. CPS is structured to keep claims on track through dealer control, fast approvals, and a nationwide service network. Most problems are resolved before…
Can I speak to other dealers using your warranty program?
Date Created: June, 2026 TLDR Yes – you can speak directly to other dealers using CPS warranty programs. CPS provides dealer references so you can hear real-world experiences before deciding. This helps you validate the program’s performance, service, and support from the perspective of actual…